Keyes Hyundai of Mission Hills

(812 reviews)
Visit Keyes Hyundai of Mission Hills
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:30am–4:00pm
Sunday 9:00am–6:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2018 consumer dealer award
New (877) 590-1970 (877) 590-1970
Used (888) 744-8657 (888) 744-8657
Service (866) 896-5461 (866) 896-5461

Reviews

(812 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keyes Hyundai of Mission Hills from DealerRater.

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Excellent service, Chris made the experience very easy

Excellent service, Chris made the experience very easy and quick. Highly recommend coming to this location, you'll be taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation and kind words about Chris! We look forward to welcoming you back to Keyes Hyundai of Mission Hills!

Knew what I wanted.

Knew what I wanted. Did the pre-qual before going and was able to get in and out in under 2.5 hrs on a busy Sat heading home with my new car. Chaz knows what he's doing and I couldn't be happier. Will definitely return to work with them again.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled Chaz and the team at Keyes Hyundai of Mission Hills made your car-buying experience efficient, even on a busy Saturday! We appreciate your feedback and look forward to welcoming you back in the future. Enjoy your new car!

Very friendly and helpful staff.

Very friendly and helpful staff. Very prompt service was left satisfied. Professional and went above and beyond

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're always happy to provide you with friendly and prompt service at Keyes Hyundai of Mission Hills. Thank you for the positive feedback, and we're glad we could exceed your expectations!

Chris, was amazing to get it car looked at so quickly

Chris, was amazing to get it car looked at so quickly when other gyundai dealerships told me I would have to wait 3 wks. That was beyond what we could do. I'm very thankful for his help and mission hills dealership for keeping this mama and her kids safe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carrie, it's great knowing Chris and the Keyes Hyundai of Mission Hills team were able to assist you promptly. Keeping you and your family safe is our top priority! Thank you for sharing your experience with us.

Michael was very helpful and listened to every concern I

Michael was very helpful and listened to every concern I had. I will come back to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Our team is always here for you at Keyes Hyundai of Mission Hills. See you next time!

Overall, everything went fair, with some unnecessary

Overall, everything went fair, with some unnecessary trips to and from the dealership to the vehicle rental place that could have been avoided, due to miscommunication, and also not being informed regarding post repair instructions on the part of the dealership,. I did, also notice a couple scratches on my vehicle which were not there before I dropped off the vehicle for repair, but I will give them the benefit of the doubt. In the end, we're pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Victor, thank you for sharing your experience with us. We appreciate your patience and understanding regarding the miscommunication and are glad to hear you're pleased overall. If you'd like to discuss anything further, I'd be happy to speak with you at 818-722-7671 or hovikkhachekian@lithia.com. Thank you. Hovik Khachekian - Fixed Ops Manager

They have one of the best customer service experience

They have one of the best customer service experience that I have ever experienced. I would definitely recommend this place to others as they do have good cars with great mileage!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're pleased to hear our team at Keyes Hyundai of Mission Hills provided such a memorable customer service experience. We appreciate your recommendation and hope you enjoy many miles in your new car!

Prompt response, courteous service.

Prompt response, courteous service. In and out as soon as possible. Don't add unnecessary tasks or charges.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our team always aims for efficiency without unnecessary extras and we're glad you appreciated the prompt and courteous service. Thank you for your feedback!

So far its been very good experience as I had to bring my

So far its been very good experience as I had to bring my car there couple of times for recall and regular service. Friendly staff, fast service, free coffee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Maximus, thanks for sharing your positive experiences with our staff and their efficient service at Keyes Hyundai of Mission Hills. We appreciate your business!

Oscar at the dealership was amazing.

Oscar at the dealership was amazing. He remembered me when I went in and remembered what problems my vehicle had. He accepted the vehicle for the maintenance and the whole process was quick and efficient. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great knowing Oscar provided you with efficient and memorable service at Keyes Hyundai of Mission Hills. Thank you for sharing your experience!