Reviews
Stephany helped me out from the start of the process to
Stephany helped me out from the start of the process to the very end of getting the car home. No pressure techniques and helped guide me through all the paperwork. Thanks again, Stephany.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congrats on your new ride, llyman, and thanks for the shout-out! We enjoyed working with you at Keyes Hyundai of Mission Hills, and look forward to seeing you again in the future!
Great service and even better customer service!
Great service and even better customer service! I am more than satisfied with Mission Hills Hyundai.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for these kind words! We're glad to have you in the Keyes Hyundai of Mission Hills family!
Fantastic service from start to finish.
Fantastic service from start to finish. Had issues at another dealership and y’all took me in. Michael gave me a number I could reach him at any time, but I didn’t have to since communication was so good from him. Tricky problem was fixed and now after weeks of issues I’m able to start and drive my car no problem!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad that Michael and the team at Keyes Hyundai of Mission Hills provided you with fantastic service and resolved your car issues. Welcome to the family!
Keyes Hyundai of Mission Hills is the best dealership I
Keyes Hyundai of Mission Hills is the best dealership I have ever worked with. They were caring, compassionate and looked out for my best interest. My service technician, Michael Dominguez, was absolutely amazing. He took care of my needs with impeccable efficiency and humor. Great guy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! It was truly our pleasure to assist you, and we look forward to your next visit to Keyes Hyundai of Mission Hills!
Everyone is very professional and polite Chris in service
Everyone is very professional and polite Chris in service is out standing very happy customer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by Keyes Hyundai of Mission Hills for service! The team enjoyed working with you, and we'll see you again soon!
I’m taking my ioniq5 always to Keyes Hyundai in Mission
I’m taking my ioniq5 always to Keyes Hyundai in Mission Hills and I can tell you that the service department is absolutely 5stars. My service advisor is Cris Torres and he’s been absolutely amazing by explaining the issues and the helping me with the Uber services to take me to my work and returning when my car is ready. I did take my car to Keyes Hyundai in Van Nuys but after waiting 20 minutes before an advisor come out and checking out why I’m there, they said that I needed an appointment and then 2nd time I made reservation and again waited 28 minutes before anyone come out of their office and than the advisor said that their master technician or electronics technician won’t be able to check the car for 2 weeks. Every time I brought my car to Mission Hills Hyundai, they start working on it immediately. Thank you Mission Hills Hyundai for excellent customer service. Great sales department since new general manager (Evan Hoffman) took over and the sales manager ( Mehrad Shahirfar) and excellent service advisor Cris Torres. Thank you guys !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tony, thank you for sharing your experience with Keyes Hyundai of Mission Hills! We're thrilled that Cris and the team have consistently provided excellent service. We appreciate your loyalty and look forward to serving you again in the future!
Honest, straight forward, no games, good price,
Honest, straight forward, no games, good price, knowledgeable. All this made our experiences with them very good. Will definitely recommend to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure working with you at Keyes Hyundai of Mission Hills, Sean! Thanks for the kind words and recommendations!
David with the Bow Tie is whom helped me when I purchased
David with the Bow Tie is whom helped me when I purchased my car and he listened to all my needs and wants throughout the process, which made it fast and easy. Michael in the service dept. Helped me when I brought my car in to be serviced. He was very knowledgeable and helpful with all my questions and requests that I had. I always have a pleasurable experience with Keyes Mission Hills Hyundai!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experiences with us at Keyes Hyundai of Mission Hills! We're stoked that both David and Michael provided attentive service during your purchase and maintenance visits. We look forward to continuing to serve you in the future!
Friendly courteous and professional team.
Friendly courteous and professional team. My salesperson Robert was very helpful. He answered all my questions and we felt very comfortable dealing with him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing how Robert and the team at Keyes Hyundai of Mission Hills provided you with a friendly and professional car-buying experience, Zaman. We hope to see you again down the road!
There was confusion with the service dept.
There was confusion with the service dept. Came in for 1st service and oil change. I was initially told that I would be responsible for $41, but after the service, the other consultant that closed out the paperwork said I owed $140. I showed him the paper that I signed before the service, but he said that the computer is showing him a different amount. He just mentioned that since $41 was what I was told, he will just match it. I wasn’t very please with that because he made it sound like he’s doing me a favor. It’s also the first time I got service from a dealership that the car came back unwashed.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We apologize for the confusion regarding the service charges and will work on improving our communication to ensure a smoother process in the future. Your comments about the car wash will also be shared with the team. Please feel free to reach out if there's anything else we can do for you.