Nissan of Lewisville

Will and Oscar with Nissan Service in Lewisville were phenomenal when I brought my husband's car in for service the other day. I was there to get washer fluid and an oil change, and shortly after arrival, Will came into the waiting room to ask if he could show me something with the car. Turns out a rodent had taken up residency in the engine block. Will then explained what needed to be done, and at my request, agreed to see if they could remove the nest right there. When he came back, he told me that the car also had a recall on a part that needed to be addressed. Ultimately, the visit I had thought would take about 20 minutes was three hours. But that was because Will (and later, Oscar) made sure that I received all the things I'd originally needed, plus the repair for the recall, plus they were able to get the nest removed and the engine block mostly cleaned out. And all of this was done as part of our warranty, free of charge. I cannot express enough how much I appreciated all they both did to get the car back in working order. We have always had good service here, but this was truly outstanding. Thanks, guys! You're awesome!

Great experience Joseph was a great advisor. He was helpful and informative. 10/10 would recommend.

The employees are very helpful and I like the atmosphere very professional and the service was on time

The service representatives was very friendly and easy to work with and not pushy at all which I liked.

Oscar knows my vehicle and the way it’s driven and does the necessary maintenance to keep it running properly.

The work is always done in a timely fashion and correctly. I have confidence mu car will be take care of properly.

I’ve never experienced such great service before. All the staff are professional. Thanks to everyone who assisted me!”

Great service and took care of my vehicle. Staff was helpful and treated me like family.

There is never any surprises about what’s wrong or the price. Advisor always keep you informed on what’s going on with your car vehicle and send you the invoice.

I think that it was all very good, but we waited over 1.5 hrs