Nissan of Jefferson City

(1,402 reviews)
Visit Nissan of Jefferson City
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 495-8516 (888) 495-8516
Used (888) 473-0752 (888) 473-0752
Service (888) 481-5061 (888) 481-5061

Reviews

(1,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Jefferson City from DealerRater.

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Friendly, catered to my needs and budget.

Friendly, catered to my needs and budget. Sybil was our go to sales person from reading other reviews and highly reccomend you see her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

STAY AWAY FROM KEVIN WARREN

I have worked with many dealerships over the years to purchase a car. Kevin Warren is by far the worst, most unprofessional salesperson I have ever encountered. He is a genuine sarcastic unprofessional person I have ever dealt with. If you even consider dealing with this dealership, stay away from KEVIN WARREN, If you get a text from him, don't even bother reply and ask for someone else. He is the worst, he cost that dealership a sale on a car that was a pretty penny.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Eric, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (573) 893-2427 to discuss this further. Please ask for Emily or Cody.

This is my third attempt at making a service appointment.

This is my third attempt at making a service appointment. Nobody will answer the phone, nor will they call you back. I even asked a sales person to take a message to the service dept. Then I went on line. Nobody ever called me. So I drove up to the dealer and informed the tech and he said “we are busy.” Then he didn’t want to service my car. After I requested to speak with his boss did he decided to take my car for service. Once you are in the service is good.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Consumer response

The Service manager did apologize and gave me his personal phone number.

Great Experience

Was fast and very little hassle getting to an agreement...I would buy another vehicle at Nissan of Jeff City. The sales person was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The most disrespectful and veteran insulting

Not only is this establishment beyond shady and full of lies and bait an switch tactics. I am a disabeled veteran on very hard times I spoke with a salesman about my situation my credit everything necessary for the deal. He not only assured me financing he told me I would get 4000 above the value of my car for a special promotion an on top of that I would get helped by as he referred to it a vip manager. I told him I was nervous to drive 2 hours on my limited budget he assured me again no worries. So I drive all the way there to a cluster f first of all. Second within 2 minutes I was told by the man helping me I was lucky to have been injured at war. Then the salesman I spoke with on the internet comes over an all of a sudden now that I'm at the dealers its not 4000 anymore its up to 4000. So they look at my car, now in the days leading to this I had several offers by other dealers all of which were with no special offers at all an all of which were equal to there offer or more. He tried to give me a bull sh.. 😒 speech about how it was the market changing I asked oh the market changed that much since 2 days ago when I spoke with your salesman ? This was beyond the most insulting bs crooked attempt at tryimg to screw me over as if I was a mentally incompetent child I ever put up with from a dealer start to finish this was about a 6 min experience. The nerve of these assbags to tell me I'm lucky to have been injured at war an lost my health an unable to work. The words I would love to use I won't but I suggest staying far away from here and ask my fam friends an military bros an sisters to stand with me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Sybil and her team made buying a car from out of state a...

Sybil and her team made buying a car from out of state a easy and painless transaction. Wouldn’t hesitate to recommend this store to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I LOVED my experience here! Nissan of Jefferson City...

I LOVED my experience here! Nissan of Jefferson City saved the day. I had been to two other dealerships the same day and was in a terrible mood by 2:00 pm. Kevin and Keith came to the rescue and got me in a 2021 Rogue! From test drive to leaving the dealership, my total time spent there was an hour and a half! Quick and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service, didn't communicate that their was only one...

Great service, didn't communicate that their was only one key fob until the end of the deal, and then informed me they cost around $300.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jloden

Brandon was very helpful. Straight forward, honest, and truthful. There was no BS or awkwardness at all. Will be back for sure!! Thanks for everything #redshoednissandude

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They continue to have great service when I bring my truck...

They continue to have great service when I bring my truck in so I will continue to patronize this location. Jason was excellent to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.