Nissan of Jefferson City

(1,402 reviews)
Visit Nissan of Jefferson City
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 495-8516 (888) 495-8516
Used (888) 473-0752 (888) 473-0752
Service (888) 481-5061 (888) 481-5061

Reviews

(1,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Jefferson City from DealerRater.

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Always very helpful,, courteous, efficient.

Always very helpful,, courteous, efficient. I am happy I got my new Nissan here…… I recommend to all friends what good service …. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! We look forward to your next visit! Take care!

Needed to have the HVAC control in my wife's Versa

Needed to have the HVAC control in my wife's Versa replaced. I had an OEM part that I had ordered. I brought my wife's car to Jefferson City Nissan. The car was due for an oil change, so I had that done also. Nissan calls for SAE 5W-30 for her car. So they put SAE 0W-20 in instead. Wound up taking it to another Nissan dealership to have the correct grade of oil put in, costing about $82 to fix. The HVAC control, Nissan of Jefferson City lost a part of the controller. They did replace, although it was another 80 mile round trip just to pick up that part. The vent was set to closed. The first time I tried to set it to open, the slide switch was very stiff to move, and only went part way. Now it will not move either direction. Issues with the defogger button was the reason it was needing to be replaced. Spending approximately $900 dollars on service, and spending about 7 hours there waiting on the car, most would think that you would have fewer issues with a vehicle. I wound up with more problems after the car was worked on, then I had going in. All related to the work that was done. Probably would have been better doing myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback. We’re sorry to hear about your negative experience and would appreciate the opportunity to address your concerns. Our Service Manager will be reaching out to you today to discuss this further. We look forward to connecting with you and working towards a resolution.

Everyone we came in contact with was very nice, not pushy

Everyone we came in contact with was very nice, not pushy at all. Knew the product line and options available, they assisted in setting getting the phone/car synched up and answered any questions we had. I would recommend them if you are in the market for a new Nissan or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sheri, we are so pleased you enjoyed your visit to Nissan of Jefferson City! We look forward to your next visit! Take care!

Professional sales staff Sales and financials personnel

Professional sales staff Sales and financials personnel did not try to pressure me above my financial ability. I was wanting to purchase a vehicle, that ended up being out of my financial ability. They were able to find a vehicle that I liked and within my budget. Sales Rep (H. Watson) very knowledgeable of the vehicle I purchased. Financial personnel made the paperwork very easy. Vehicle cleaned and very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Try, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

They were very nice and helpful.

They were very nice and helpful. Even gave us a great deal. We left happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Nissan of Jefferson City! We look forward to your next visit! Take care!

Be careful about this dealership.

Be careful about this dealership. There are differences between what you are told about a vehicle and what they sell you. Our salesman was not very knowledgeable, the business rep was unprofessional, and the vehicle preparation was much slower than we were told to expect. My recommendation is to either avoid this dealership or be extremely wary about what you are told.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share your feedback with us. We regret that your recent visit did not meet your expectations, and we sincerely apologize for any inconvenience you experienced. Your patience and understanding mean a great deal to us, and we would be grateful for the opportunity to serve you better in the future. As a gesture of appreciation, we’d be happy to offer you a complimentary tank of gas on your next visit. Thank you again for bringing this to our attention, and we hope to see you again soon.

My experience at Jefferson City Nissan was the most

My experience at Jefferson City Nissan was the most pleasant experience I have ever had. Glen Christian was the most professional, friendly and knowledgeable salesperson I have ever dealt with! The purchase of my vehicle went so smooth, and I got the exact vehicle I wanted at the right price!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Stay away

Went in to trade a 2021 with 12400 miles on it and in excellent condition. They wouldn't even offer Kelly blue book value. Terrible. Very rude sales manager!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Barton thank you for taking the time to leave us your honest feedback. Falling short of meeting your expectations is not to the standards we strive to achieve. Thank you for providing this information so we can improve upon our services.

Don't waste your time.

Don't waste your time. The sales manager is rude. They will trivandrum ripped you off on your trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!

Sybil was great to work with. I would recommend working with her if you are looking for a Nissan. She found us the car we were looking for when no other dealer could.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Justin Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! , we're happy you found our staff to be so supportive during your experience here at Nissan Of Jefferson City.