Nissan of Jefferson City

(1,402 reviews)
Visit Nissan of Jefferson City
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (888) 495-8516 (888) 495-8516
Used (888) 473-0752 (888) 473-0752
Service (888) 481-5061 (888) 481-5061

Reviews

(1,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Jefferson City from DealerRater.

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Got in a few minutes early for oil change and a few...

Got in a few minutes early for oil change and a few warranty checks, rattle and 12 volt outlet. Ready in 40 minutes, nice experience except rattle wasn't fixed. Try again next time. (no popcorn)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Brandon Kaufman was really wonderful to work with. He...

Brandon Kaufman was really wonderful to work with. He helped us find the car that best fit our need. We felt comfortable with Brandon and he made our car buying experience a great one. Our experience changed when it was time to do the final paperwork. The person handling our paperwork made us feel like we were an interruption to their day, we felt a rushed and uncomfortable. However, the day we picked up our SUV, Scott Casada helped us and he answered all my questions about the features on the car, very helpful. He even helped me get my phone to sync with the SUV, very grateful for the help. Brandon Kaufman and Scott Casada were awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was great. My only complete would be the overall...

Mike was great. My only complete would be the overall cleanliness of the car could have been better . I am really picky and the windows were very sorry and the rear door handles have glue on them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Glenn was knowledgeable as well as friendly. He made...

Glenn was knowledgeable as well as friendly. He made purchasing my vehicle easier than I had anticipated. He should be considered an asset to Nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This is the worst service I've ever seen I am had my...

This is the worst service I've ever seen I am had my car in the shop three times for the same reason and no one's telling me anything you're not give me daily updates or anything no one seems to know anything

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service. It is a pleasure to come here. Brian is so...

Great service. It is a pleasure to come here. Brian is so helpful. I love coming to the Nissan place. It is always a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jason was very polite and responsive when we had our...

Jason was very polite and responsive when we had our son’s car serviced. He clearly explained everything up front and the final cost was consistent with his initial communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pre-owned SUV purchase

The pre-owned SUV we purchased from Nissan (even though it was sitting at Hyundai) had a few functional issues and after discussing this with them over a period of 2 weeks, Hyundai ended up performing the work on the car (Hyundai did a great job and were easy to work with). Nissan took care of getting the extra smart-key replaced since one of them didn't even go with this particular car. We're still very displeased that the title seems to be MIA and no one at Nissan will call us back about the status of it, after leaving 4-5 messages, even calling the man at Honda (James) who did the final paperwork didn't get a response. The answers are always "that's someone else's job". Overall, Nissan appears to be pretty disorganized.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very nice. Tge building is clean. I felt no pressure to...

Very nice. Tge building is clean. I felt no pressure to buy a vehicle. Sales people were very helpful and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good pricing and honest employees. Always feel taking...

Good pricing and honest employees. Always feel taking care of and never taken advantage of. Service advisor Brian Schneider always takes great care of us and our vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.