Reviews
I have a front radar issue that unpredictably causes me...
I have a front radar issue that unpredictably causes me to loose distance detecting and thus, loss of cruise control. Codes indicated an obstruction and the sensor was cleaned. However, on my return trip to Elgin, IL, the problem persisted.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The staff was professional and friendly. The service was...
The staff was professional and friendly. The service was great and I received a military discount. The waiting area was clean. I have no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very fast a thorough. I took it to have a diagnostic test...
Very fast a thorough. I took it to have a diagnostic test done. It had to stay overnight but I expected it and got the results I needed in the morning
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleased again with my Nissan Service Department. I had an...
Pleased again with my Nissan Service Department. I had an appointment for an oil change, also had my tires rotated. Wait time was minimal. Jason checked me in today, and he is pleasant and professional. Great overall experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am very pleased with Jason and crew it was my first...
I am very pleased with Jason and crew it was my first trip in. I am from the Lake of the Ozarks. Will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely great, caring service!! Came from out of town...
Absolutely great, caring service!! Came from out of town with key fob issue and received incredible service on the spot, no questions asked. Would highly recommend n
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice place, nice selection. I really don’t know what you...
Nice place, nice selection. I really don’t know what you expect out of me for a review, 25 word minimum? Sometimes I don’t use 25 words per day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
love going to the dealer for service. They make sure all...
love going to the dealer for service. They make sure all of the car is running good and things are checked and filled and they keep all recalls done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership missed several issues with the vehicle prior...
Dealership missed several issues with the vehicle prior to putting for sale on the lot. In fact service department missed the fact that vehicle was missing a tire sensor
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Long story short About 2 months ago I took my Nissan...
Long story short About 2 months ago I took my Nissan 2014 to the service department to do some of the recall and I told them to check my A/C and they did, and they told me to fixed it will cost me around $400 I said okay, but now my a/c not working They told me there’s another issue.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair