Reedman-Toll Chrysler Dodge Jeep Ram of Springfield

(271 reviews)
Visit Reedman-Toll Chrysler Dodge Jeep Ram of Springfield
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–4:30pm
Tuesday 9:00am–6:00pm 7:30am–4:30pm
Wednesday 9:00am–6:00pm 7:30am–4:30pm
Thursday 9:00am–6:00pm 7:30am–4:30pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (610) 572-1251 (610) 572-1251
Used (610) 572-1255 (610) 572-1255
Service (866) 807-4924 (866) 807-4924

Reviews

(271 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had the awesome salesman, Justin and he was the

I had the awesome salesman, Justin and he was the absolute best! He was knowledgeable about the vehicles, listened to what I wanted (not try to sell me something) and he put me in what would work best for me. Chanelle was the loan officers and she explained my finance, asked me questions to make sure I understood and allowed me to ask all the questions I wanted. The care in which they handled me let me know they value their customers business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Martina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Tre did any excellent job finding the car that I wanted,

Tre did any excellent job finding the car that I wanted, giving me a solid trade-in value and answering all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stacey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Worst customer service and did not put car back they way

Worst customer service and did not put car back they way it was brought in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (610) 544-5300 when you have a chance. Thank you, and we look forward to hearing from you.

The sales person Tre from Reedman Toll of Springfield was

The sales person Tre from Reedman Toll of Springfield was professional and helpful. He listened to what I wanted in a Jeep and was able to offer me one based on my needs. The entire experience was great. It?s a pleasure to do business with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Anny, thank you for your kind review; we are happy to pass along your comments to Tre here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield! We are always more than happy to assist you if anything else comes up. Take care!

My salesman (Tre?

My salesman (Tre? Williams) was fantastic and truly is a professional in what he does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kevin, we're happy you found our staff to be supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. Feel free to reach out to us if you need anything. Have a wonderful day.

I was pleased with the buying experience and the

I was pleased with the buying experience and the knowledge of the sales person. The whole process of buying my vehicle went well. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Robert, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

The price for a oil change is out of this world.

The price for a oil change is out of this world. 130 is horrible. Breaks are 800 - 1000 dollars. This is my last time coming here. Service is rude and this place is a money grab. If it is not covered under the warranty....go somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Servic visit

Had an appointment for Oil Change at 12. Place was crazy busy. Was told they were behind. This is nothing new for this dealer. I?ve had appointments first thing in the morning and still have to wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Richard, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (610) 544-5300.

Dodge challenger

Wonderful staff, easy to speak to, and very knowledgeable and knew how to work within budget! 10/10!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Aminata, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Justin Williams review he was the best!!

Justin was amazing and we loved working with him and got the best experience! Would highly recommend him to anyone from the service he gave us which was the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alyssa, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Springfield. Please don't hesitate to reach out if there's anything additional we can do for you.