Don Jacobs Honda

Sales person answered all my questions and responded quickly.

I contacted Kenny Adams regarding an on going problem I was experiencing with my 2008 Honda Accord. Although, the matter was not showing on my dash, I had taken a picture to help with diagnosis. The matter was urgent because I was traveling out of state to attend a funeral and needed my car checked for safety. Kenny was able to use the information to diagnose the problem which I learned was related to a recall. I am grateful to Kenny Adams for his professionalism and his immediate attention to my vehicle, due to my emergency out of town travel. I highly recommend Kennny Adams and Don Jacobs service department. Alice Davis Lexington

Our family has utilized the service department at Don Jacobs for over 25 years. Outstanding customer service! My current service advisor is Cameron Adams and he is a true professional....extremely competent & knowledgeable, energetic & positive, always courteous & customer focused, and wonderful in communicating/follow-up with customers. Cameron, keep up the great work! I look forward to many more years of association with Don Jacobs Honda! Greg Strouse

The customer service I received was excellent. I felt that all of my questions, concerns, and needs were taken care of. I left the dealership feeling very well taken care of.

I brought my car to Don Jacobs needing some minor repairs and Josh Owens went above and beyond to help me and was very knowledgeable! I will bring my car back to Josh Owens everytime!

Austin Adkins is a great service rep. he cares about the customer and makes sure they get what they need. Austin made sure my car was safe, serviced properly, and I'll be taking my car to Don Jacobs from now on

I have been coming to Don Jacobs for service on my Honda civic for years now, Cameron always takes care my service needs. He is very knowledgeable and always the most helpful. Thank you Cameron for all of your help!! TJ

Josh Owens was a real pleasure to work with he definitely has an aptitude for understanding people. I told him my situation and issues which was followed up with a solution in a timely manner. This was a great experience and I will return I could not be more impressed! Thanks again josh!

Chuck B is a perfect example of what a service writer should be. He's always very prompt and professional and make us feel confident in the service we receive. We would recommend him to anyone!!

I needed my car serviced and Josh Owens helped out and fixed my car. He had excellent customer service and was very knowledgeable. N g