Reviews
Came in without a appointment to get oil change and tires
Came in without a appointment to get oil change and tires rotated and service department got me in out out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Ray! We're glad to hear that our service department was able to assist you promptly with your oil change and tire rotation at Rivertown GMC. We appreciate your feedback and hope to see you again for your future service needs! Sincerely, The Rivertown Buick GMC Team
Have never had a bad experience with them .
Have never had a bad experience with them . I called last minute wanting to have car service and Jamie was as always extremely helpful. Customer Service great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you've consistently had a positive experience with Rivertown GMC and that Jamie was able to assist you on such short notice. Our team takes pride in providing excellent customer service, and it's great to know that it shows. We look forward to seeing you again for your next service! Sincerely, The Rivertown Buick GMC Team
I always get excellent customer service at Rivertown
I always get excellent customer service at Rivertown Buick GMC. My favorite service advisor is Michael Clark he always keeps me informed about the status of my vehicles when I have them in for service...He is very knowledgeable, professional and caring. The service technicians perform great work on my vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service you receive at Rivertown GMC, and it's great to hear that Michael has made such a positive impact on your experience. Our team is dedicated to providing knowledgeable and professional service, and we’re glad to know you feel well-informed about your vehicles. We look forward to seeing you again for your service needs! Sincerely, The Rivertown Buick GMC Team
I bought my Yukon brand new from this dealership and they
I bought my Yukon brand new from this dealership and they service it. It runs great and hasn?t had any issues. Each service has always been performed in a timely manner. The waiting area is peaceful and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Pamela! We're thrilled to hear that your Yukon is running great and that you've had positive experiences with our service at Rivertown GMC. We take pride in providing timely service and a comfortable waiting area. We appreciate your feedback and look forward to seeing you for your next service appointment! Sincerely, The Rivertown Buick GMC Team
Ms Valerie was very patient with us and was able to get
Ms Valerie was very patient with us and was able to get us in the perfect vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Valerie, for your wonderful review! We're thrilled to hear that Ms. Valerie was able to assist you in finding the perfect vehicle at Rivertown GMC. We appreciate your kind words and look forward to welcoming you back for any future needs! Sincerely, The Rivertown Buick GMC Team
Rivertown GMC service was just as expected today.
Rivertown GMC service was just as expected today. They were upfront with the cost, service necessary and performed the maintenance in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that your experience at Rivertown GMC met your expectations. Being transparent about costs and providing timely service is important to us. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Rivertown Buick GMC Team
Caleb is so easy to work with and got us the exact
Caleb is so easy to work with and got us the exact vechile we wanted at the price we wanted to pay. We will be back soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, David, for your wonderful review! We're thrilled to hear that you had a positive experience working with us and that you found the exact vehicle you wanted at the right price. We look forward to welcoming you back to Rivertown GMC soon! Sincerely, The Rivertown Buick GMC Team
All I can say.
All I can say. Buick made it right. The General Manager is great! And Lisa, the service manager. Lisa, you rock! Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Buick made it right and that you had such a positive experience with our General Manager and Lisa, our service manager. At Rivertown GMC, we pride ourselves on providing great customer service, and it's fantastic to know that it made a difference for you. We hope to see you again soon! Sincerely, The Rivertown Buick GMC Team
The airbag light is still and no updated oil mileage
The airbag light is still and no updated oil mileage sticker wouldn’t recommend to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. I look forward to speaking with you. Robert Geary General Manager Rivertown GMC rgeary@group1auto.com 706.780.4306
I called up to this dealership when I was in the market
I called up to this dealership when I was in the market for a new vehicle. I got in contact with amazing people. He treated me with nothing but respect, he talked me through the whole process when I had my eye on a specific car, and never gave up until I got the Jeep that I fell in love with. 10 out of 10(highly recommend getting a car from this dealership).
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your excellent review! We’re thrilled to hear about your positive experience at Rivertown GMC and that you were able to find the Jeep you fell in love with. Our team is dedicated to providing top-notch service, and your kind words mean a lot to us. We appreciate your recommendation and look forward to seeing you again for your next vehicle! Sincerely, The Rivertown Buick GMC Team