Reviews
Best Customer Service
Matthew Dussell was just wonderful to work with. No pressure to buy, but the Venue Fit me like a glass slipper & after test drive, I knew I needed it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Dawn, It's great to hear that Matthew and the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Amazing dealership!
Lenny S was so helpful during my experience as a first time buyer making me feel comfortable & patience with the process. Aaron from finance was super kind also helping me get the best rate possible! Both employees were amazing!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Hannah, Congratulations on your first new car, and welcome to the family! We understand how incredible that is. You never forget your first car. We are honored that you chose to experience that with us. We truly appreciate you sharing your experience with Lenny. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
We are repeat customers
Leonard and Kevin were helpful, kind, not pushy made the process smooth and fair. This is the third car we have bought from Lithia, both my husband and I and I brought my mom in for her car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tara, Congratulations on your new vehicle! We truly appreciate you sharing your experience with Leonard and Kevin. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
great customer service
Great customer service, given by Angel and Frank. Happy with my buy. Definitely recommend. have bought 3 vehicles here within past years and always makes me want to come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ana, Congratulations on your new vehicle! We truly appreciate you sharing your experience with Angel and Frank. We strive to get to know what will work for you and a price that fits your budget. Thank you for a great review and we look forward to seeing you on your next visit.
Great staff
Very accommodating staff, free ride home while waiting for car to finish service, fast service, making appointment online is helpful
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Rachel, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great Service
Quick and friendly service. James gave a thorough overview of vehicle. Very pleased with the service I received. Highly recommend to friends and family. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Cretia, It's great to hear that James took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great Serivce
I was greeted on in less than 5 minutes after I arrived. The recalll on my Palisade was done in no time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Joe, It's great to hear that the team took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Great service - made the process quick and easy
Matt the sales rep and AJ the finance manager made the process so easy. It was never high pressure and very informative.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Christina, It's great to hear that Matt and Aj took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Wonderful service
Jordan was so very helpful as well as very respectful. I would definitely do business with him again he gives out a family vibe when you talk to him and get to know him ☺️ he deserves a raise thats for sure
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Danielle, It's great to hear that Jordan took great care of you. Thank you so much for a great review and we look forward to seeing you on your next visit.
Fast, efficient service.
The service was quick and efficient and finished in good time. The waiting is room clean and comfortable. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving kind words. We plan to continue giving great customer service and a clean and comfortable place for all our guests during their visit to our dealership. Regards, Louie Soliz, Service Manager