Mercedes-Benz of Columbia

(1,014 reviews)
Visit Mercedes-Benz of Columbia
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:00am–5:30pm
Tuesday 8:00am–6:00pm 7:00am–5:30pm
Wednesday 8:00am–6:00pm 7:00am–5:30pm
Thursday 8:00am–6:00pm 7:00am–5:30pm
Friday 8:00am–6:00pm 7:00am–5:30pm
Saturday 8:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed
2023 state dealer award
View 12 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (573) 514-8587 (573) 514-8587
Used (573) 514-8446 (573) 514-8446
Service (573) 514-8997 (573) 514-8997

Reviews

(1,014 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Columbia from DealerRater.

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Mackenzie went over and beyond to help me purchase the

Mackenzie went over and beyond to help me purchase the perfect truck! I was looking for almost 2 years when she finally found a perfect match for me. She made the whole process simple easy and quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your experience with us! All of us here at Mercedes-Benz of Columbia appreciates your business! We are glad that Mackenzie was able to find a truck for you that checked all the boxes! We wish you many happy miles in your "new to you" GMC truck!

This is the first car I purchased on my own, and Zac

This is the first car I purchased on my own, and Zac Nichols helped make the process fast and easy. He was helpful and did not pressure me into any particular decision. The other staff was also friendly and supportive. I highly recommend working with Mercedes-Benz of Columbia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your buying experience with us! All of us here at Mercedes-Benz of Columbia appreciates your business! We wish you many happy miles in your "new to you" Ford!

I have purchased many vehicles over my lifetime.

I have purchased many vehicles over my lifetime. This was by far the smoothest. They had the exact model I wanted. Priced better then used but brand new. Paperwork and communication flawless. David Facio listened to my needs and got me a deal within 30 mins. My dealership experience was 5 stayers yet I never stepped foot in the dealer as they are 1500 miles away. A+ for the entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

David and the rest of the team are consummate

David and the rest of the team are consummate professionals: courteous, patient, and extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Zac Nichols was great to work with, knew his products and

Zac Nichols was great to work with, knew his products and craft well. He was also very friendly to work with and no pressure whatsoever. It was the most pleasurable experience we have ever had buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Zack was wonderful to work with as well as the rest of

Zack was wonderful to work with as well as the rest of the employees at Mercedes Benz of Columbia! He worked around our crazy schedule and made sure everything was taken care of with our trade in and had my new car ready!! Zack is very friendly and always gets back with you right away!!!! He’s is fantastic!! Love my AMG GLS 63!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

David is THE BEST!

David is THE BEST! He made everything easy. It was a great car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I brought my wife's car in for some service work last

I brought my wife's car in for some service work last week. So I wanted to walk around the show room and out on the lot. I couldn't help but notice a smell coming off some of the employees. All I can say is they need to do a better job vetting the people they hire.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Such a pleasant atmosphere at this dealership.

Such a pleasant atmosphere at this dealership. Everyone was extremely friendly , helpful and not pushy. We were Mackenzie’s first sale , and she was marvelous. We drove almost 2 hours for our Expedition, and it was well worth the drive. I would work with these guys again. I just can’t say enough positive things about this place and it’s employees! They’re great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your experience! We wish you many happy miles in your New (to you) Expedition! We look forward to seeing you in the future when you are ready for you next vehicle! :-)

After looking all over the country, I found the perfect

After looking all over the country, I found the perfect Mercedes C300 for me at Mercedes-Benz of Columbia! Zac Nichols was a pleasure to work with and both he and the dealership made the process smooth and easy which was wonderful since we were traveling from another state to purchase this particular vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking a few minutes to share your experience with us! We wish you many happy miles in your new C300. If you are ever in the area please stop by for a visit. We look forward to hearing from you in the future!