Reviews
Michael Reynolds was a very helpful service advisor!
Michael Reynolds was a very helpful service advisor! He was very professional and a great person.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ghazi, we're happy to hear you had such a positive experience with Michael! Feel free to reach out to us if you need anything. Have a wonderful day.
No attention to detail here.
No attention to detail here. They said I had a free oil change on my account and it came up when I scheduled my service online but they wouldn’t honor it in person. Their own repair estimate that they printed up for me said I had 2 oil changes- one free and one for a price. Hello I only got one oil change not two. When I showed the service guy the paperwork showed a free oil change he said he has never seen that before and he still wouldn’t give it to me. THEN they didnt latch the hood of my car after servicing it! Some random person at a stop light told me my hood was up and he didn’t want it flying up as I drove! Sure enough they hadnt shut the hood of my car fully! Terrible.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Np, Thank you for your feedback about your issues with the oil change coupon. I apologize for any inconvenience you faced. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Joseph Viviani General Manager JViviani@Group1Auto.com
Ryan is the best Going there for a long time.
Ryan is the best Going there for a long time. Great knowledge great salesperson and brand driven Makes it easy for me as I just follow his guidelines for my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Joanne, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Ryan was nice and polite.
Ryan was nice and polite. I needed an oil change and it was done fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
The Desk Service person: John Buchanan is top shelf.
The Desk Service person: John Buchanan is top shelf. Over the years that have been going to this location Mr Buchanan has always thorough, thoughtful and very professional. I give him the highest rating possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day!
Oil change complete on time.
Oil change complete on time. Tire light appeared appeared after car was picked up. Returned to delarship and they checked air pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day!
Can get an appointment quickly and make the effort to
Can get an appointment quickly and make the effort to service our needs as expeditiously.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know how we did. We hope you have a great day!
Ryan was nice and polite.
Ryan was nice and polite. I had an appointment for an oil change and it was done fast.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Boardwalk Honda. Thank you, and have a fantastic day!
I purchased a 2019 Honda Odyssey from Boardwalk Honda.
I purchased a 2019 Honda Odyssey from Boardwalk Honda. The salesman was very pleasant but was new and could not provide the service we were looking for. I have been waiting for 7 weeks for my title, a 10 dollars part and a call back from the used car manager. In addition, the car was filthy, having never been detailed and told they couldn't clean ot any further with out extensive cleaning procedures. Love the car, hate the experience.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Murtagh,Kevin, Thank you for your feedback about your recent purchase, and I apologize for any inconvenience you faced regarding the aftersale issues. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Joseph Viviani General Manager JViviani@Group1Auto.com
Everyone here is friendly and knowledgeable.
Everyone here is friendly and knowledgeable. There was no pressure to buy. They go the xtra mile to earn you business. I definitely would recommend buying here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!