Lexus of Atlantic City

(558 reviews)
Visit Lexus of Atlantic City
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (877) 775-0563 (877) 775-0563
Used (877) 208-3403 (877) 208-3403
Service (877) 775-0581 (877) 775-0581

Reviews

(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Atlantic City from DealerRater.

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Amazing Experience with Helen and Jason n Joe … worked

Amazing Experience with Helen and Jason n Joe … worked hard to get me into my New Lexus GX460 … thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to hear that Helen, Jason, and Joe went above and beyond to get you into your new Lexus GX460! Thank you for choosing Lexus of Atlantic City, Veronica. Drive safe!

Harry Collins in service is always courteous and

Harry Collins in service is always courteous and efficient. When they find a problem, they fix it! The complimentary car wash is always appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're glad to hear that Harry provided courteous and efficient service. Our team at Lexus of Atlantic City is always here to fix any problems, and we appreciate your support.

From onset to delivery and beyond, Lexus of AC was a

From onset to delivery and beyond, Lexus of AC was a perfect experience. Everyone was polite, courteous, and professional. They facilitated my selection expeditiously and seamlessly in minimal time. Dave, Helen, and Chris are deserving of particular notice because of the comfort level they gave me. I have purchased many cars in my lifetime from good agencies but, none equaling the overall experience from Lexus of Atlantic City. I love my new car. Fred Klein

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you taking the time to share your fantastic experience with us, Fred! Dave, Helen, and Chris are outstanding representatives of our team here at Lexus of Atlantic City, and we're elated that they made sure your purchase was comfortable and seamless. We are glad to hear how much you love your new car, and we wish you many happy miles ahead.

Consumer response

The accolades were well earned and deserved to be in print for all to see.

The staff could not be any friendlier.

The staff could not be any friendlier. This is a GREAT place to buy a Lexus My thanks to Helen, Dave, Sara, Chris

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to receive your positive feedback, Eddie! Our team at Lexus of Atlantic City takes pride in being friendly and providing great service. We appreciate you highlighting Helen, Dave, Sara, and Chris for their excellent work. Thank you for choosing our dealership and for taking the time to share your experience with us.

Staff is friendly and very professional.

Staff is friendly and very professional. A loaner vehicle was provided, it was to my satisfaction. I was pleased with the work completed on my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your stellar review! Our team at Lexus of Atlantic City is happy to know that you found our staff friendly and professional and we're glad the loaner vehicle was convenient for you. Thank you for choosing us for your service!

Very efficient, prompt in time slots and very easy to

Very efficient, prompt in time slots and very easy to deal with. Good work!! Thank you.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love providing prompt service to our valued customers at Lexus of Atlantic City! Thanks for stopping by to leave us a positive review. See you next time!

We became Lexus customers about 10 years ago when Helen

We became Lexus customers about 10 years ago when Helen sold us our first E350. We have been loyal to Helen and the entire Lexus team ever since! Service department is great and Helen is just a pleasure to do business with! We love her!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Danielle, we're delighted you've enjoyed working with Helen and our team at Lexus of Atlantic City over the years! Thank you so much for sharing this positive feedback. We look forward to working with you again next time!

Excellent dealer from Sales to Service.

Excellent dealer from Sales to Service. We have had very good results with Lexus of AC for over 22 years. My wife just leased her second Lexus and we dealt with Helen Bitzberger who was very professional and made the process as easy as it could have been. while i am writing the review I want to add my experience with service the staff that work for Jim and Chris are also very competent and get the job done.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear that you've had fantastic experiences with both our Sales and Service departments at Lexus of Atlantic City! With over 22 years of serving loyal customers like yourself, it's truly an honor. Thank you for your kind words about Helen, Jim, Chris, and our service staff. We appreciate your business and five stars!

Great service including careful explanation of the work

Great service including careful explanation of the work required and rationale. No pressure just straight up information and prompt followup.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that you had a great experience with us, Charles! It's wonderful to know that our team at Lexus of Atlantic City provided top-notch service with transparency and prompt follow-up. We appreciate your business and look forward to serving you again for any of your future needs.

Amazing Team Work … Service Department is Hands down The

Amazing Team Work … Service Department is Hands down The Best I ever seen . Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are proud to be considered as one of your best service experiences! Thank you for sharing your feedback and leaving Lexus of Atlantic City a five-star review. See you down the road!