Lexus of Atlantic City

(558 reviews)
Visit Lexus of Atlantic City
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (877) 775-0563 (877) 775-0563
Used (877) 208-3403 (877) 208-3403
Service (877) 775-0581 (877) 775-0581

Reviews

(558 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Atlantic City from DealerRater.

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They have very Friendly staff and informative too, they

They have very Friendly staff and informative too, they have excellent service ,and their on time too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to know you had a positive experience with our team at Lexus of Atlantic City! We always aim for top-notch service and punctuality. Thanks for the review!

A very fair, professional and honest dealership during

A very fair, professional and honest dealership during the 13 years of doing business with them!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Dr. Gilio, Thank you for your 13 years of business at Lexus of Atlantic City! We greatly appreciate your five-star review and look forward to serving you again soon. See you then!

This is my third vehicle purchased at Lexus of Atlantic

This is my third vehicle purchased at Lexus of Atlantic City. My experience in each of these transactions have been top notch. Helen Bitzberger was extremely helpful taking time to explain the various nuances of my new RX350. Although I live a distance away from the dealership and there are closer dealerships I would not consider purchasing anywhere else. Their service and courtesies are excellent.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, it's great to know you've had consistently positive experiences with us at Lexus of Atlantic City. We appreciate your loyalty and are glad Helen was able to assist in making your Lexus RX 350 purchase a smooth one!

Bought yet another Lexus from this dealership today and,

Bought yet another Lexus from this dealership today and, as before, it was a first-rate and painless experience thanks in no small part to our friendly and knowledgeable salesperson Helen. As I'd requested, the paperwork had been prepared before we arrived and that saved my wife and me lots of time, especially as it was a 3-hour drive round trip. All we had to do was test-drive and sign! Helen took her time with us, pairing the phone and getting other important things set up, and she didn't let us leave until she knew we were comfortable enough with the new car before starting the long drive home. Joe was great to work with as well, and the other staff we met were friendly and approachable. Highly recommend Helen and Lexus of AC!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that you had another first-rate experience with us at Lexus of Atlantic City! It's great to see how Helen and Joe made your visit worthwhile. We appreciate the recommendation, and we'll be here for any future needs. Safe travels in your new Lexus!

Concierge meets you at your car, knows your name and

Concierge meets you at your car, knows your name and takes you to your service advisor. Registration is quick and easy, they even walk you to your loaner car. Everyone you walk by says hello. Pickup is just as good as drop off.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Norman, it's great to know you had such a seamless experience at Lexus of Atlantic City. We pride ourselves on our customer service and we're glad that was reflected in your visit. Thanks for the review!

Helen was so great to work with.

Helen was so great to work with. Got us a good deal on the Lexus gx. She is very knowledgeable and a real asset to Lexus Dealership. Helen is th reason my husband and I came back to Lexus of Atlantic City. APlus service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Helen provided you with such a great experience at Lexus of Atlantic City. It's fantastic to see our team members being recognized for their hard work and dedication! Enjoy your new Lexus GX, and thanks so much for the review!

Everyone was very helpful and nice to me Harry in service

Everyone was very helpful and nice to me Harry in service and Helen in Sales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Diane, thank you for the review! We appreciate your support and hope to see you back at Lexus of Atlantic City!

Helen lead the charge and did a fantastic job.

Helen lead the charge and did a fantastic job. She listened and understood what I was trying to accomplish and put together a wonderful experience on my trade-in. I would recommend Lexus of AC, and particularly Helen, again without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Helen provided you with an excellent trade-in experience at Lexus of Atlantic City. Your recommendation means a lot to us! We look forward to assisting you again in the future.

Very nice and exelent service!

Very nice and exelent service! Thank you very much. For helping and give me a guidance

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to have been of assistance, Patel! Thanks for trusting Lexus of Atlantic City with your vehicle service. We look forward to working with you again in the future!

Customer service!

Excellent customer service! They do everything to work with your schedule - very reliable professional work. Facility is spotless. Always fun to use the loaner car and check our the newest technology on new models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donna, we're delighted to know you had a great experience at Lexus of Atlantic City! We always aim for top-notch customer service and it's wonderful that our team met your expectations. Enjoy exploring the latest tech in those loaner cars!