Reviews
Write a reviewI LOVE MY NEW BMW!!!
THE CUSTOMER SERVICE WAS EXCELENT. I HAD INFO GIVEN TO ME IN BUYING MY NEW CAR THAT HELPED ME. I WAS TREATED GREAT, BOB FROM FINANACE DEPARTMENT HELPED & SHAYNE ROBERTS GAVE EXCELENT SERVICE.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Customer Service at BMW of visalia
This has been the best experience ever. Mr. Shayne found the perfect car for me. My family and I like the car very much. Thank you for your friendship Mr. Shayne.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was great. They treated me real good. Got me...
Service was great. They treated me real good. Got me exactly the price I wanted to be in. Went beyond my expectations. And Bob the finance guy was awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So excited!!
This has been the best experience ever. Shayne found the perfect car for me. A big shout out to Lisa thank you for your friendship :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shayne and Brad at BMW of Visalia
The entire atmosphere of the dealership is very positive and helpful. I got a killer deal for my 2013 BMW 328i. Brad and shayne made it possible for my family and I to really enjoy our car. We searched near for a deal when all this time it was in my own backyard. Can't go wrong with BMW of visalia. If you are searching for a new or used BMW, the place to go is BMW of Visalia. They have a wide selection of BMW's to choose from. If you are like me and want class and comfort with out the big price, come to BMW of Visalia.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome customer service!!
I have done business with quite a few car dealers in my life, and this dealership takes the cake. From the moment i stepped onto the lot I was greeted with a friendly smile and even though I chose a to do my car shopping on the one day the dealership was undermanned and very busy the sales represenatives sought to my needs proptly juggaling customers flawlessly. When all was said and done i got a great car at a great price. They were very flexable with my trade in and the sticker price of the car. In fact after I thought I got the price as low as they were willing to go (which i was very happy to pay) the manager dropped the price another $1000.00, with out me even asking. I will most definetly be using this dealership for all of my BMW needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Everyone at the dealership was very friendly. Really...
Everyone at the dealership was very friendly. Really liked that the sales rep was not persistent - because of that we decided to return, once we ready to buy our BMW 3 series. They worked with our budget and we're very helpful with the financing. This is the third vehicle that we have purchased through a dealership and I would say that this has been the best experience. Everything was throughly explained and we left very happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience my wife and I have ever had. ...
Best car buying experience my wife and I have ever had. Frank and the boys took the time to show us everything about our car and made sure we were comfortable throughout the buying process. When we walk in the door now, we feel like family. Great job Visalia BMW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Subject dealer had a 2006 Chevrolet Corvette for sale...
Subject dealer had a 2006 Chevrolet Corvette for sale that I saw on line at Cars.com. E-mailed the dealer and received a call the following day. Visted the dealership and was greeted by Mr. Frank Acosta, who went above and beyond to make my visit an enjoyable one. Once the price of the vehicle was settled, the approval process was excellent, taking very little time to complete the transaction. I took possession of the vehicle today. The car was totally detailed and was immaculate, and to my surprise I signed new documents because I received a better rate on my loan. Now, that's what I call "wowing the customer". All parties, from the Certified Client Advisor, the Finance person, and the Sales Manager totally went out of their way to make my visit a pleasant and enjoyable one. I would recommend this dealer to anyone looking for a BMW.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful. Kevin followed up with me after sale to...
Very helpful. Kevin followed up with me after sale to ensure everything was still running smoothly. Gave me options with financing was able to work with me on a great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car