Coulter Tempe

(284 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
New (480) 422-1482 (480) 422-1482
Used (480) 374-3924 (480) 374-3924
Service (480) 422-1389 (480) 422-1389

Reviews

(284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coulter Tempe from DealerRater.

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Fantastic Experience at Coulter Cadillac

I am so pleased with my decision to buy a car from Coulter Cadillac. Dan Boardman was an amazing Salesman- extremely knowledgeable, honest and willing to go above and beyond for his customers. Never in my life could I imagine saying that I had an enjoyable experience purchasing a vehicle- but I can now. Every person that I interacted with during the process was helpful and did their best to make sure I was happy. I plan on continuing to be a customer of Coulter and Dan for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great overall sales experience

Kudos to super-salesman Tim Moorehouse! Tim made buying a vehicle here easy, quick, and satisfying for all involved. He was very knowledgeable about the vehicle (2018 Hyundai Sonata) and answered all my questions in a courteous and professional manner. Even though the vehicle did not have an owner's manual, Tim assured me I would be getting one in about two weeks. He is a 100% great addition to the Coulter family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our first choice! We have purchased 4 vehicles here!!

Tim, Al, and Kelly made buying vehicle number 4 here as easy and comfortable as the first three! Their attention to our needs and concern to make sure they meet our expectations are amazing! They speak the truth, say what they mean, and walk their talk! WE trust Coulter and plan to continue to buy all of our family vehicles here! Thanks Tim, Al, and Kelly! Oh and Karen in Service is the best EVER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

Buying my new car was quick and easy. All parties involved were informative and Patient while important decisions were being made. Very courteous and kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Sales Service

Derrick was very professional and friendly to work with. He was extremely knowledgeable and helpful in explaining the ATS Cadillac to me and the service they provided even after the sale. Derrick went the extra mile in coming out to my home to set up my car/garage transmitters. John also did his best to work with me in getting to the price point I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Lease

Leased a new GMC Terrain. Brian Mann, Alan, and their manger were great! They are service and customer focused. Really appreciate everything and the special attention

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great price and great professional sales service

Leased another GMC SUV, this time from David Preuss (Online Rep.) at Coulter Tempe. They beat the price of another GMC dealership I have previously leased from, by quite a bit. Got through the paperwork very quickly and they did everything they could to make me feel like I was a customer they respected and cared about. Best experience I've ever had at any dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Totally awesome customer service!

We purchased our new Cadillac Escalade from John Skokie at Coulter Tempe. John is the epitome of a totally professional salesperson and made us feel like we were joining a family, not a dealership! His knowledge of the product was extraordinary and we left the dealership with a better than average understanding of the new features of our Escalade! We would highly recommend John Skokie and the Sales Manager, John Spindt to everyone. We look forward to a continued relationship with Coulter Tempe for all our Sales and Service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unprecedented Customer Service

Referred by Jim Wright, parts mgr at Coulter Phoenix, to Brian Castonguay, used car mgr. When I saw an SUV we were interested in at another dealership, he hooked us up with the used car mgr there, Tim Cambier, who introduced us to John Skoko, a very experienced and low-pressure salesman. Received excellent help in showing us how this vehicle met our towing needs and much more (bells and whistles on GM trucks these days being amazing!). We purchased this low-mileage 3-yr-old GMC Yukon SLE from John that night, and also received great service from their knowledgeable credit manager (we'd had multiple ID thefts), who found us a loan after closing hours. From test drive to heading home in our new luxury SUV, it was the most stress-free dealership experience either of us ever had. Their follow-up has been wonderful, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great new car! Great group to work with!

We went in not really needing a new car, but after discussing the options available with our current vehicle and payments remaining the same, we were sold. Ken and the team did a great job of making the package work and we would highly recommend them to anyone getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.