Larry H. Miller Volkswagen Tucson

(624 reviews)
Visit Larry H. Miller Volkswagen Tucson
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (520) 772-4747 (520) 772-4747
Used (520) 569-9979 (520) 569-9979
Service (520) 772-4799 (520) 772-4799

Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My service guy Karl was excellent but he had trouble

My service guy Karl was excellent but he had trouble getting the parts for over a week

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were thorough, timely, and excellent with their

They were thorough, timely, and excellent with their customer service. I had a really irritating rattle in my car and I could not find it other mechanics could not find it and they found it in a couple of hours. Thank you so much. I really appreciate them taking the time to find that very irritating. Awful rattle comes to find out it was a couple of coins in the door. May seem insignificant to others, but it was very annoying and I really really appreciate it. Thank you for taking the time to go over and above

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Larry H.

Larry H. Miller Volkswagen is a very organized dealership. The rep helping me was very professional and explained everything very clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris Diaz was our salesman and I cannot stress enough

Chris Diaz was our salesman and I cannot stress enough how wonderful he was to my husband and I. From the moment we stepped in the building he treated us like family. He explained every step of the process so that I would understand and took the time to answer all of my questions no matter how small they were. My husband and I left knowing we made the right decision and we love our new vw atlas sport!! I will definitely be referring family and friends to Larry h miller Volkswagen and telling them to ask for chis Diaz. He is the best!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My car would not start even after I tried to jump start.

My car would not start even after I tried to jump start. That failed so took it in to my advisor Karl. He kept me informed and resolved the issue. He is always friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good place to get a great car sales 👍 good good good

Good place to get a great car sales 👍 good good good good good good Good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service advisor was quick to take care of me and was

The service advisor was quick to take care of me and was very attentive. I would recommend other people come here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love Larry H Miller in my area.

I love Larry H Miller in my area. They are always on top of my vehicle, especially my last visit. My car still was running just fine, but they caught that my battery was going dead and I’m so grateful because they told me that I had warranty needed before my warranty expired. They really do care for their customers and treat you like family. I went for an oil change and a package deal that cost me less. I’m grateful that I’ve changed to start using the dealership instead of other mechanics in my city. It’s a change that I never regret and so glad that I made that change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Your service department deserves 10 stars!

Your service department deserves 10 stars! Marcus was really took the time to understand what going on with my jetta. Not only was my jetta fixed the same day, he communicated with me every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesman and finance manager were great at selling

The salesman and finance manager were great at selling the car but did poorly at any after the sell issues. Namely, I was asking about a second key fob. They promised to investigate and call me back but never did so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thanks for your feedback. I’m glad to hear that your experience with our sales and finance teams was positive, but I’m sorry that the follow-up regarding your key fob fell short. That’s not the level of service we aim to provide before, during, or after a purchase. If this hasn’t been resolved yet, please don’t hesitate to reach out to me directly. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

Consumer response

Thank you Mr. Federico for reaching out to me. For dure I am satisfied with the purchase of my new car and also the purchase price. I'm still waiting for someone to call me regarding the missing second key fob. Sincerely William D Ross