Larry H. Miller Volkswagen Tucson

(624 reviews)
Visit Larry H. Miller Volkswagen Tucson
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (520) 772-4747 (520) 772-4747
Used (520) 569-9979 (520) 569-9979
Service (520) 772-4799 (520) 772-4799

Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Marcus is a great service advisor but for the four years

Marcus is a great service advisor but for the four years that I’ve been coming to this dealership they’ve not once had a loaner for me. Being a service member it’s not like I can take a taxi service onto base.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review. While I'm glad to hear Marcus provides excellent service, I apologize for the inconvenience caused by the loaner situation. If we haven’t discussed this personally by the time you see this, please feel free to reach out to me directly. I’d love to ensure that your next visit is more efficient. - Steven Federico, General Manager, (520) 670-3536, steven.federico@lhmauto.com

Robert was especially helpful.

Robert was especially helpful. I do prefer not haggling about trade-in value but it was OK.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, quality service, friendly, knowledgeable and

Fast, quality service, friendly, knowledgeable and professional staff. I've had several services performed at this dealership and have always been satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Gentleman we always work with is amazing.

The Gentleman we always work with is amazing. He always keeps in touch lets you know what is going on and id so professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are concerned about each customer.

They are concerned about each customer. I have always been treated fairly. Their estimates are very close to the actual price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was in there because my car had some issues, and the

I was in there because my car had some issues, and the technician Justin, was very kind and they fixed my car, I must say that this time they exceeded my expectations.. I was worried about the price that I would have to pay for the service, but honestly it was a reasonable price, and the warranty and how they care about everything in my car was so good. I definitely would bring my car back to this dealer because I think they are experts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly service representatives.

Friendly service representatives. Helpful and knowledgeable. Also quick, no complaints here. Thank you. I look forward to working with you soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It has a great service, personal is the best, I will

It has a great service, personal is the best, I will recommend to my family, thank you Justin for all you help and support.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is so helpful.

Everyone is so helpful. Great customer service, would definitely come back and would recommend shopping here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Karl, service tech manager was communicative, took extra

Karl, service tech manager was communicative, took extra care with my needs and the need of the car. No complaints related to any aspect of my service appointment. Just as you would hope each visit to a dealer would be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.