Daytona Mazda

Service was done in a relatively fast time and was completed in the time service department stated.

The salespeople are nice, but beware and be prepared to be lied to when you get to finance department. Understand the finance department is where the really money is made. According To Austin in the Finance department, who was released from the dealership probably for telling the truth of the scams, high commissions. Selling warrantys yields 50%!! or more commissions. After buying three cars from there I can say they are worst dealership I have ever bought from.(I have bought 54 cars and this has been my worst experience) They are in breach of contract on there lease, where in paragraph 17 says they are to show info on warranty before we sign and completed copy of warrany as soon as possible which we never got. Understand one dealer in south florida had to pay 6 million for there warranty scams. Please if you have been scammed like us know that you can report this dealer to the FLHSMV and the FTC. Also rate them on Dealer Rater, Google reviews, Yelp reviews and Nextdoor. The scam warrantys , if you cancel, you will not receive your money after two months waiting. Chris the sales manager said he would pay us tonight 12/7/2023 then cancelled. It is new car dealership that runs like a used car dealership. I purchased two cars in March 2022 (Mazda Cx 5 and used Subaru Forester). Had a horrible experience with Patrick in Finance. He was rude to me and also very harsh to salesmen Said. I wrote letter to GM Mr. Pandelos. I was told by another employee that Patrick was fired or layed off at a later date. Then On September 30, 2023 I was with my wife who brought a brand new Mazda CX-5. Austin was finance guy but in there with him was Patrick!!! Well my wife was sold on idea for a two year lease by nice Salesman Dan and Helped by nice lady Shanna. So Patrick left the room and Austin did the paperwork when we were sent to finance dept. This is where it went bad. Austin said that it would be good to get a protection plan for wheel scratches or dents and other stuff. He told wife and I that would cost $275.00. We were rushed threw the paperwork not having time to read clearly everything. So Today I was reviewing the yellow contract and there was a protection plan for $595 and service contract for $732.00. Total $1,327.00 Why were we sold that when we were only going to have the car two years on lease and it had bumper to bumper warranty for three years!!! Total rip-off and we were lied to on price of 595.00 plan (was not 275) and dishonestly put in service contract in deal not even knowing we were charged for. (732 dollars) I asked Austin today how much commission or profit did you get on those two items, he said $500.00!!! Basically half the contracts were profit. I have dealt with many dealerships and never been treated this dishonestly. Maybe Patrick was coaching Young Austin the ropes of the trade. I purchased a car last Saturday at another dealership, There is plenty of competition here I encourage anyone to go to another dealership. Im loyal guy , purchased 7 cars from one sales guy in Jax/Coggin Toyota. I have looked at yelp reviews 3.5 stars and BBB one star.

The salespeople are nice, but beware and be prepared to be lied to when you get to finance department. Understand the finance department is where the really money is made. According To Austin in the Finance department, who was released from the dealership probably for telling the truth of the scams, high commissions. Selling warranty's yields 50%!! or more commissions. After buying three cars from there I can say they are worst dealership I have ever bought from.(I have bought 54 cars and this has been my worst experience) They are in breach of contract on there lease, where in paragraph 17 says they are to show info on warranty before we sign and completed copy of warranty as soon as possible which we never got. Understand one dealer in south Florida had to pay 6 million for there warranty scams. Please if you have been scammed like us know that you can report this dealer to the FLHSMV and the FTC. Also rate them on Dealer Rater, Google reviews, Yelp reviews and Next-door. The scam warranty's , if you cancel, you will not receive your money after two months waiting. Chris the sales manager said he would pay us tonight 12/7/2023 then cancelled. It is new car dealership that runs like a used car dealership. I purchased two cars in March 2022 (Mazda Cx- 5 and used Subaru Forester). Had a horrible experience with Patrick in Finance. He was rude to me and also very harsh to salesmen Said. I wrote letter to GM Mr. Pandelos. I was told by another employee that Patrick was fired or layed off at a later date. Then On September 30, 2023 I was with my wife who brought a brand new Mazda CX-5. Austin was finance guy but in there with him was Patrick!!! Well my wife was sold on idea for a two year lease by nice Salesman Dan and Helped by nice lady Shanna. So Patrick left the room and Austin did the paperwork when we were sent to finance dept. This is where it went bad. Austin said that it would be good to get a protection plan for wheel scratches or dents and other stuff. He told wife and I that would cost $275.00. We were rushed threw the paperwork not having time to read clearly everything. So Today I was reviewing the yellow contract and there was a protection plan for $595 and service contract for $732.00. Total $1,327.00 Why were we sold that when we were only going to have the car two years on lease and it had bumper to bumper warranty for three years!!! Total rip-off and we were lied to on price of 595.00 plan (was not 275) and dishonestly put in service contract in deal not even knowing we were charged for. (732 dollars) I asked Austin today how much commission or profit did you get on those two items, he said $500.00!!! Basically half the contracts were profit. I have dealt with many dealerships and never been treated this dishonestly. Maybe Patrick was coaching Young Austin the ropes of the trade. I purchased a car last Saturday at another dealership, There is plenty of competition here I encourage anyone to go to another dealership. I'm loyal guy , purchased 7 cars from one sales guy in Jacksonville/Coggin Toyota. I have looked at yelp reviews 3.5 stars and BBB one star.

Went in for ONLY an oil change at Daytona Mazda, service department employees were friendly & professional, but once oil change was completed & hadn't even driven for 2 minutes realized my gas mileage was at only 50 miles left when I dropped off my vehicle it was at 70 miles left of gasoline...so how do they explain the discrepancy...they can't...they're siphoning customers gasoline is what, unbelievable...called corporate office because that is illegal

Went for ONLY an oil change, waited 1 hour, service department employees were pleasant & professional, however, when the oil change was completed I realized my gasoline left had depleted from 70 miles left to ONLY 50 miles left...so my the conclusion is they are siphoning customers gasoline, how disgusting is that...will never go to that dealership anymore & for the rest of you...BEWARE of Daytona Mazda

Very clean facility with minimal wait times for service. Our Service Advisor, Mike, is the best of any dealer we visited.

Chris Baggley did an outstanding job with the sale and was accommodating to my needs. The whole staff was friendly. After the purchase my concerns were addressed in a timely manner.

Chris and Charlie were both very helpful and easy to work with.

My wife brought her new (3 months old) car in for its first service for oil change and they told her the tires needed rotated. At only 3,000 miles. We won?t be going back. What should have been a free service cost $20.00 for the tire rotation. It?s not the $20.00 it?s the dishonesty.

I needed a tire repaired. Did not have an appointment. Chris greeted me at my car and took care of everything. The service technician still performed an inspection even though I was just there for a tire. Everyone at Daytona Mazda is friendly and helpful. Happy with my car and the dealership.