Reviews
Mazda owner
Always friendly and courteous great service. Fixed right the first time. Snacks and coffee are great also!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joseph, we're happy to hear you had such a positive experience with our team! We hope you have a great day!
Nobody likes to discover a serious problem with their
Nobody likes to discover a serious problem with their car, but Daytona Mazda's service advisor Erica Cruz took it in stride. She got the warranty inspection done and parts got the new steering rack and power steering motor quickly. Then the excellent techs got it all installed. My Mazda wraparound warrranty has 12,000 miles remaining, but only until December. I'm planning to hit the road to continue enjoying my 2017 Miata ND Club-plus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear of your experience with us here at Daytona Mazda. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
AWESOME experience with "CAT" what a GO GETTER!
AWESOME experience with "CAT" what a GO GETTER!!! Knows her stuff. We were at Mazda for a totally different reason and left with our 2 seater!! ALL Great People!!!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear of your experience with us here at Daytona Mazda. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Excellent, employee are very helpful and very nice I am
Excellent, employee are very helpful and very nice I am very happy with the help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Daytona Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
My experience was great from start to finish.
My experience was great from start to finish. Chris Josh Eddie and all staff involved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Joann, thank you so much for your feedback about Daytona Mazda! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
$25 test drive cards never received
I bought two Mazdas a couple of months ago at the Daytona Mazda dealership My wife and I filled out the necessary information to receive two $25 gift cards for a test drive. Never received them after several calls and emails. The product is fine. Where are my two cards? Daniel Finn
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent experience with Daytona Mazda.
Excellent experience with Daytona Mazda. They earned my business over VW who wasn’t too eager to sell me a car the night before. Shame on VW. I purchase the same make as it’s the only make I wanted to buy. Chris, the sales manager, is a cool cat. Patrick, F&I guy, was also a cool cat and the sales lady Cat has most excellent customer service skills. I enjoyed talking and working with them all. I went for one and ended up leaving with two because they had an older car there that my husband bought in addition to the new one I bought. Their facility is super clean and nice. The coffee was good! Even the other employees I encountered were nice. I felt very welcomed. Took home a freshly clean and washed car with a full tank of gas and no questions. 👏 The only room for improvement would be to have more than one F&I guy to make deals move faster. But, I’ve worked in the industry and was patient and understanding of how it goes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jamie, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Daytona Mazda for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Overall this dealership and the employees were awesome!
Overall this dealership and the employees were awesome! Especially Cat, our sales person and Eddy, our finance person! Two very knowledgeable, professional and friendly people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Janie, we're happy you found our staff to be so supportive during your experience here at Daytona Mazda. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!
Ripoff
I bought a 21 mazda mistakes with ugly wheels. Paid the dealer an extra 350.00 dollars to have wheels powder coated brushed nickel. They kept my money but never changed color of wheels. This dealership is a total ripoff. Stay away at all costs.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dan, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Daytona Mazda. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (386) 274-0900 and we will do our best to make this better.
I always feel that I have great service at the...
I always feel that I have great service at the dealership. Everyone is always friendly and ready to help with any problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair