Reviews
Vehicle had a recall notice on the tailgate latch that
Vehicle had a recall notice on the tailgate latch that was taken care of by them.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that we were able to assist you with the recall notice on the tailgate latch. At James Wood Chevrolet Denton, we strive to ensure the safety and satisfaction of our customers. We appreciate your trust in us and look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Best experience I have EVER had buying a car, PERIOD,
Best experience I have EVER had buying a car, PERIOD, Chris was fantastic and was the quickest in and out I have ever experienced!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had the best experience ever at James Wood Chevrolet Denton and that Chris was able to assist you effectively. We strive to make the car buying process as smooth and quick as possible, and we're glad you felt that firsthand. We look forward to helping you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
My contact was very nice.
My contact was very nice. It would be nice if this dealership would wash and vacuum my car when serviced. My inspection performed on my car failed but I was not made aware at the time I picked up car, which was disappointing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're glad to hear that our team member treated you well, but we understand your concerns about not being informed of the inspection results and the service details. We appreciate your feedback on vehicle wash and vacuum services as well. Please feel free to reach out directly to James Wood Chevrolet Denton, and we will ensure your concerns are addressed. We look forward to assisting you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Brian did a great job handling the sale and explaining
Brian did a great job handling the sale and explaining the new features on my 2025 Yukon. Give him a raise!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton and that Brian was able to assist you effectively with your new 2025 Yukon. We greatly appreciate your kind words and will certainly pass along your suggestion. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
I had hoped to get a report of the status of my vehicle
I had hoped to get a report of the status of my vehicle such as the life left for front and rear brakes, battery, belts and hoses, fluid levels and filters but that was not part of the Paperwork. I was disappointed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand the importance of having comprehensive information regarding your vehicle's health, including brake life, battery status, and fluid levels. Your feedback is valuable, and we appreciate you bringing this to our attention. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us at James Wood Chevrolet Denton. We’re here to help! Sincerely, James Wood AutoPark Management | 940-591-9663
Bad service and no regard for your vehicle.
Bad service and no regard for your vehicle. My truck was damaged twice while in their possession.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We understand how frustrating it must be to have your truck damaged while with us at James Wood Chevrolet Denton. Your feedback is valuable, and it’s important to us that we address any concerns you may have. We encourage you to reach out directly to discuss this matter further so we can work towards a resolution. Thank you again for your comments. Sincerely, James Wood AutoPark Management | 940-591-9663
Always an easy and great experience.
Always an easy and great experience. My service advisor Gavynn is always a pleasure to deal with. Great experience working with this company.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear you had a great experience at James Wood Chevrolet Denton. It's wonderful to know that Gavynn provided you with excellent service. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Excellent service Samantha was great and all work was
Excellent service Samantha was great and all work was completed. Also cleaned the truck after service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience at James Wood Chevrolet Denton, and that Samantha provided great service. It’s always our goal to leave our customers satisfied and their vehicles spotless. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Great service - had my trailer brake switch replaced to
Great service - had my trailer brake switch replaced to address a nagging System Trailer Brake warning and the regular oil change and tire rotation service. They had the switch brought in before I arrived that helped make sure the replacement could be done quickly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear that you received great service at James Wood Chevrolet Denton while addressing your trailer brake switch issue, along with your oil change and tire rotation. It's great to know that we could expedite the process for you. We appreciate your feedback and look forward to seeing you again for your future service needs! Sincerely, James Wood AutoPark Management | 940-591-9663
Great kept me informed answer all my questions ask me if
Great kept me informed answer all my questions ask me if needed any thing will work with her next time
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you felt informed and that all your questions were answered during your visit to James Wood Chevrolet Denton. We look forward to working with you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663