Reviews
Good service, quick oil change.
Good service, quick oil change. Though I would have loved to get a full vehicle diagnostic, I did get some of the items that “need attention “ on my vehicle, but would have liked the full diagnostic instead
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Daisy, for your feedback and for choosing James Wood Chevrolet Denton! We appreciate your kind words about our service and the quick oil change. We understand your desire for a full vehicle diagnostic, and your input is valuable to us as we continuously strive to improve our services. Please feel free to reach out to us if you'd like to discuss further or if there's anything else we can assist you with. We look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
This dealer should not try to sell cars if they can’t do
This dealer should not try to sell cars if they can’t do online financing. The communication with our sales rep was minimal as I had to ask for updates every step of the process. It should not take 5 days to finalize a car deal, especially for someone preapproved. None the less, the car is fine, but already needs to be taken in to the shop for maintenance due to some minor features that should/could have been repaired prior to resale.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you, Jessica, for sharing your experience with us. We understand your concerns regarding the online financing process and communication during your purchase. At James Wood AutoPark, we strive to provide a smooth transaction for our customers, and your feedback is invaluable in helping us uphold our standards. It's good to hear that you're satisfied with the car itself. Please feel free to reach out to us directly so we can assist you further and work towards a positive resolution. Thank you again for your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663
Excellent sales and delivery experience.
Excellent sales and delivery experience. Would recommend James Wood to anyone. Ronnie Eison is very knowledgeable, professional, and made the buying experience enjoyable. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that you had an excellent sales and delivery experience at James Wood Chevrolet Denton. It's great to know that Ronnie provided you with knowledgeable and professional service to make your buying experience enjoyable. We appreciate your recommendation and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
I love this service center.
I love this service center. Been coming here for years. Gavyn provided excellent service and kept me informed each step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you've been enjoying our service center at James Wood Chevrolet Denton for years. Gavyn will be grateful to know he made a positive impact by keeping you informed throughout your visit. We appreciate your loyalty and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Katie and the rest made buying this car a quick and easy
Katie and the rest made buying this car a quick and easy experience. They worked hard to get the car and I together.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that your car buying experience at James Wood Chevrolet Denton was quick and easy. Our team works hard to match our customers with their perfect vehicles, and your feedback means a lot to us. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
A pleasant experience in purchasing a vehicle.
A pleasant experience in purchasing a vehicle. John Terry was knowledgeable in explaining everything about the vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We are thrilled to hear that you had a pleasant experience at James Wood Chevrolet Denton and that John was able to provide you with helpful information about your vehicle. We appreciate your kind words and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Best experience buying a car EVER, fastest in and out
Best experience buying a car EVER, fastest in and out EVER, Chris was fantastic and informative!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled to hear that you had the best experience buying a car at James Wood Chevrolet Denton. It's great to know that Chris was able to provide you with fantastic and informative service. We truly appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663
My service adviser Edwin too care of all of my scheduled
My service adviser Edwin too care of all of my scheduled repair on a reasonable amount of time. Great service!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We're thrilled to hear that Edwin provided great service and took care of your scheduled repairs in a timely manner. At James Wood Chevrolet Denton, we strive to ensure our customers receive the best care possible. We look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Rachel is great; she is very attentive, patient and
Rachel is great; she is very attentive, patient and knowledgeable. Each time I have service on my Cadillac she makes sure to prioritize my needs for service and gets me in and out of the service department very quickly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about your experience with us at James Wood Chevrolet Denton. We're thrilled to hear that our team, especially Rachel, was able to meet your needs efficiently during your service visit for your Cadillac. Your feedback is greatly appreciated, and we look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Gavyn is an exceptional CSR, thank you for the great
Gavyn is an exceptional CSR, thank you for the great experience and awesome personal service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about your experience with us here at James Wood Chevrolet Denton. We're thrilled to hear you received exceptional service. We look forward to welcoming you back soon! Sincerely, James Wood AutoPark Management | 940-591-9663