Reviews
Charles was excellent!
Charles was excellent! Was above and beyond! Charles kept me informed as to the progress of my vehicle! You could not ask for better service and the job was perfect! Very nice and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that Charles provided you with excellent service and kept you informed throughout the process. At James Wood Chevrolet Denton, we strive for perfection and it’s great to know we met your expectations. We appreciate your kind words and look forward to serving you again! Sincerely, James Wood AutoPark Management | 940-591-9663
It was an awesome experience.
It was an awesome experience. I was in and out quickly without an appointment! Excellent job!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had an awesome experience at James Wood Chevrolet Denton and that we could assist you quickly without an appointment. Your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Rachel is always great.
Rachel is always great. Excellent service as always!Always takes care of their customers. To me, best service around. Charles Schwarze in the collision department was the very best! Kept me updated on the progress---was above and beyond of all expectations! The work they did was exceptional!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear you consistently receive excellent service at James Wood Chevrolet Denton. It’s great to know that Rachel and Charles from the collision department made such a positive impact on your experience. We appreciate your kind words and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Matt Crawford was excellent, helping me with my purchase
Matt Crawford was excellent, helping me with my purchase and ensuring a smooth process throughout.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We are thrilled to hear that Matt provided you with excellent service during your purchase at James Wood Chevrolet Denton. Our team always strives to ensure a smooth experience for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
Michael and his team provided great customer service.
Michael and his team provided great customer service. My son and I were very pleased with the purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Shane! We're thrilled to hear that you and your son had a great experience at James Wood Chevrolet Denton. Our team strives to provide excellent customer service, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Was immediately welcomed and overall everyone was very
Was immediately welcomed and overall everyone was very attentive and professional. Would recommend others to go here if you’re in the market for a new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that you felt welcomed and received attentive service at James Wood Chevrolet Denton. Your recommendation means a lot to us. We look forward to assisting you or anyone you send our way in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
Yes I would!
Yes I would! Great Service and the service staff is always happy and helpful! Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Jim! We truly appreciate your positive feedback about the service team at James Wood Chevrolet Denton. It's great to hear that you had a wonderful experience with us. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663
I continue to come to James Wood for my vehicle
I continue to come to James Wood for my vehicle maintenance needs. The service department has always been accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, David! We're happy to hear that you've consistently had a positive experience with our service department at James Wood Chevrolet Denton. We truly appreciate your loyalty and look forward to continuing to assist you with your vehicle maintenance needs. Don't hesitate to reach out if you need anything! Sincerely, James Wood AutoPark Management | 940-591-9663
My car was diagnosed with damage carburator due to
My car was diagnosed with damage carburator due to accumulated water in spare wheel well. They ordered part and connector rust removal. To make story short, my car was at your dealership 4 days. With a surprising text early Monday morning that car was ready. Problems They didn’t remove water from wheel well. If we wouldn’t have checked it would have damaged carburetor again. Next, as I was driving home I can hear a scraping sound coming from front of vehicle. Like a fan blade scraping against metal. To be fair I did not report this in fear of poor service.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concerns regarding the water accumulation in the spare wheel well and the scraping sound from your vehicle. It's crucial to us that our customers leave James Wood Chevrolet Denton with their vehicles in top condition. While we take every measure to address issues promptly, it seems we fell short in these instances. We appreciate you bringing this to our attention and encourage you to reach out directly so we can ensure your vehicle is properly addressed. Your satisfaction is important to us, and we want to resolve these issues to your full satisfaction. Thank you for your understanding. Sincerely, James Wood AutoPark Management | 940-591-9663
The install of my tonneau was completely wrong.
The install of my tonneau was completely wrong. I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The dealership refused to give me a loan car. I wouldn’t go here for service again or to buy a vehicle.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We appreciate your feedback and understand the frustration you've faced with the installation of your tonneau cover and the issues regarding a loan vehicle. We strive to provide the best service at James Wood Chevrolet Denton and will take your concerns into consideration as we work to improve our processes. If you'd like to discuss this further, please reach out to us directly. We hope to have the opportunity to regain your trust in the future. Sincerely, James Wood AutoPark Management | 940-591-9663