Reviews
Customer Service from start to finish.
I travelled an hour and half to "check out" this dealership. I wanted to find out if Darcars Kia would meet by expectations and be able to fulfill my search for a new vehicle. Well, the answer is yes they did. I felt welcomed and not attacked upon my arrival. Met with Randy Stewart and he was prepared with two white Kia Souls for me to test drive. He was very tentative and listening to my needs. I loved the 2016 Kia Soul Plus and bought it. One problem it did not come with a spare tire. So I purchased the spare tire kit. Randy went above and beyond his duties to make sure I had a spare tire kit installed before I left. Thank you so much Randy for your honest and sincere concerns. That is called great customer service for a very happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Service
The staff at Darcars Kia were very understanding and a pleasure to work with. I was just only coming to see if I qualify for something new and walked away with a new car. Michael Hamlin was a pleasure to work with and the staff that was there at the dealership late explaining and making sure I understood everything was ver accommodating and made this experience a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy as Pie
Kenny Solomon the absolute best salesman. It took all of 1 hour from start to finish to process my new purchase. The Business Manager was helpful and very knowledgeable. Thanks for the best experience I've had buying a car in a long time. I'm recommending Darcars to everyone I know trying to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I left with a smile
I have purchased a few cars before and the experience was something I dreaded,I walked into Darcars for a test drive and drove out a new Kia owner from the young lady who greeted me on entry to my salesman Ramone to my finance guy (sorry forgot his name) to Mr. Moses I received professional,informed and friendly service I didn't feel like I was just a number. I thank you again Mr. Clark and the Darcars team I have a new outlook on car buying
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very understanding sealer. Great guy.
Ramon was very knowledgeable and very friendly. He understood what I was looking for and did help me find the perfect car. Thank you very much Ramon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience
Mrs. Sharon McCullum was absolutely helpful,caring,and patient with Me. She made my first Car buying experience memorable. I will definitely promote Darcars KIA of Temple Hills to anyone in need of a Vechile. Staff Aaron,Ali,and Graves are the Best. Thank you all so much. I will never forget 4-11-16....Driving away in my New 2016 KIA Forte.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Dealership!
This dealership is so on point, I bought a car from them twice. Jasmin Gaston, my car saleswoman, Jordy, the Used Car Sales Manager, Richard Graves Alan Bustamante, in the Finance Department, were all fantastic. The experience was great from start to finish. Everyone was honest and really took the time to understand what kind of car I wanted and the price range I needed to stay in. Darcars KIA, can get my business any time. If you are looking for a trustworthy dealership, with a reliable fleet and staff, then look no further!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
darcars Kia the best
Those individuals at this dealership are genuine, friendly and passionate people... they are not satisfied until you're satisfied. This will be my second car from this dealership and I have no regrets.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I LOVE MY KIA
Mr. A. Bennett, great salesman, will try his very best to get you what you want!! If you are looking to purchase you a car go and check him out!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
My husband and I had been looking at cars for a moment and thought that we fell in love with the new Kia Sedona. From the time we walked onto the premises we had a great experience. Salesperson VanDyke greeted us as soon as we pulled up on the premises and showed us several car choices. He was very patient as we had several questions. He showed us many options. The test drive sealed it for us. The financial process was a breeze. All of our questions were answered. Special kudos to Vandyke, Moses and Bustamante. I received the royal treatment. Even from the General Manager and parts and service and other sales persons. I would recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car