Kent County Motors

(726 reviews)
Visit Kent County Motors
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–5:00pm
Friday 8:30am–8:00pm 7:30am–5:00pm
Saturday 10:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 18 awards
2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (302) 387-4808 (302) 387-4808
Used (302) 387-4805 (302) 387-4805
Service (302) 387-4766 (302) 387-4766

Reviews

(726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kent County Motors from DealerRater.

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My New Car

Kent County Motors is a great place to shop for a new or used vehicle. The salespeople are attentive and patient and work with your budget. They aren?t pushy or try to get you to overspend. They talk to you like a person, not a dollar sign.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Edward and Sandra Houseman bought a GMC 3500 from Shawn

Edward and Sandra Houseman bought a GMC 3500 from Shawn Wallace, and not only did he keep in contact with us, but it also only took 1 in a half hour to buy the truck! Shawn is wonderful and is still and friendly and personable! I have told my friends about him and where to buy their next new or used vehicles. Thank You so much Shawn for everything you did for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Matt,Jeff and Chris were great .

Matt,Jeff and Chris were great . It was very easy . Great Dealership . Very clean Dealership. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hands down I had the best experience with Chris.

Hands down I had the best experience with Chris. He was honest, up front, identified things about the vehicle that I didn’t notice (small chip mark from shipping on door edge) and helped me schedule all of the fixes etc with zero stress on my end. If you want a vehicle with a stress free and honest environment I couldn’t recommend a better individual to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent buying experience!

Excellent buying experience! Smooth transaction, and very helpful staff made my car buying experience easy. Thank you Jeff Harvey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I ordered a new truck in December 2021.

I ordered a new truck in December 2021. After all the delays and constraints, I finally took delivery in June 2022. Without going into further details, Jeff kept me posted every step of the way. I'm sure he got tired of my endless texts and phone calls but was always patient. He explained everything each step of the way including the delivery process. I got everything I wanted in the end and it was worth the wait. I can't thank everyone enough at the dealership for always being courteous and knowledgeable. Special thanks as well to Jay Whitby and Shawn Wallace. These three gentlemen made sure I was happy. Anyone looking for a vehicle, go see them! Thanks again. I love my new Sierra!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New GMC Acadia

I always buy my cars from Jeff @ Kent County Motors. He is an excellent sales rep and the customer service is always on point!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jay Lewis was the most helpful and kind salesperson.

Jay Lewis was the most helpful and kind salesperson. Hands down, I recommend going there and asking for him. He will help you find exactly what you are looking for. Exceeded my expectations. Kudos, Jay Lewis. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easiest car purchase ever!

Chris was great to work with, he made the process extremely easy. It was probably the quickest and smoothest car purchase I've ever made! Matt was also wonderful, he gave me a very fair price on my trades. I would highly recommend this dealership, and Chris, if you're looking for a vehicle. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Looking for a car can be a difficult, tiring, and

Looking for a car can be a difficult, tiring, and stressful process. However, my experience with Christopher Blades at Kent County Motors was nothing less of marvelous. I told him a little about myself and what I wanted to get into, and he did the rest. He picked out the PERFECT car for me. Not only was he extremely knowledgeable and easily answered any question or concern I had, but he was kind with amazing customer service. This car purchase was by far the best one I've had. I would definitely come back and/or refer family/friends to Kent County Motors or Chris again. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.