#1 Cochran Subaru Monroeville

(1,087 reviews)
Visit #1 Cochran Subaru Monroeville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (412) 968-8460 (412) 968-8460
Used (412) 968-8461 (412) 968-8461
Service (412) 968-8463 (412) 968-8463

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service department was extremely helpful and kind.

Service department was extremely helpful and kind. I was a walk in and they went out of their way to help me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

Thank you for the quick response to my car problem.

Thank you for the quick response to my car problem. Your willingness to bring me in quickly, and the regular communication went a long way toward helping me feel comfortable with your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help get you back on the road with the service you need! Please keep us posted, and let us know if there's anything else we can do to assist. We hope to see you again!

They are always nice and friendly and answer all my

They are always nice and friendly and answer all my questions with out hesitation. I will go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!

Came in for my first oil change entire rotation.

Came in for my first oil change entire rotation. However, they were not able to rotate my tires.Because the dealer failed to tell me that I was gonna need a kit to unlock my lug nuts. So now I have to make another visit for my tire rotation. So other than that good service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We apologize about the wheel lock kit, and look forward to getting you back on the road quickly following your next appointment.

Professional and clear service.

Professional and clear service. They explained the issue well, kept me updated, and fixed everything on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! Thank you for choosing to work with us. We hope to see you again!

I always feel very welcomed and cared for when I have to

I always feel very welcomed and cared for when I have to bring my car for work. Top notch! ✌️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We value your loyalty, and look forward to seeing you again.

Appriciate being on time and quick with customers waiting

Appriciate being on time and quick with customers waiting on their cars to be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to help get you back on the road! Thank you for choosing to work with us. We hope to see you again!

Service Dept.

Service Dept., in particular Nico for this service, always clearly explains any issues, while listening to my questions. I am comfortable knowing they can relay any concerns to the personnel actually fixing my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It's our pleasure to provide clear and comprehensive service. We value your loyalty, and look forward to serving you again!

I arrived a bit early and they still took care of me and

I arrived a bit early and they still took care of me and started my oil change before my appointment time. Everyone was very friendly and enjoyable to talk with. We recently purchased 2 Subaru’s and couldn’t be happier with all aspects of the dealership and will definitely purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're happy to help get you back on the road and keep you running smoothly. We appreciate you making us your Subaru home, and look forward to welcoming you back for your next visit!

I appreciated the clear communication with features like

I appreciated the clear communication with features like the video review of tire inspection findings, and what maintenance needs my car would need in near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our pleasure to help! We're especially glad to hear you found our technician video feature to be informative. We hope to work with you again!