Reviews
Every time I come to this dealership the workers are
Every time I come to this dealership the workers are always very nice and helpful and keep us on time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We value your loyalty, and look forward to serving you again.
Had tech rep who was quite helpful and thorough in
Had tech rep who was quite helpful and thorough in reviewing my car. Mechanic was quick and did his job in great time. As an older person I appreciate being talked with and not at . Great service all around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience with us! It's our pleasure to provide clear and straightforward service. We appreciate you choosing us, and hope to see you again!
Fast and friendly service.
Fast and friendly service. I get shuttle rides to and from work with ease. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to provide convenient and timely service. Thank you for choosing us- we look forward to seeing you again!
My service rep communicates well.
My service rep communicates well. My car was serviced and returned faster than the time quoted. Service center was neat and clean. Offerings e.g. coffee were sufficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! It was our pleasure to work with you. We hope to see you again!
I had very good communication with the service advisor,
I had very good communication with the service advisor, Eric, once the agent was made. The technician shared a video of the inspection with comments that was easy to understand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great experience with us! We're especially glad to hear you found our technician video feature to be helpful. Please let us know if there's anything else we can do to assist- we hope to see you again!
Great Experience with all departments !
Great Experience with all departments ! I would highly recommend going to #1 Cochran Subaru! Thank You !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending us! We appreciate you making us your service home, and look forward to working with you again.
Lexi from #1 Cochran Subaru has been very proactive at
Lexi from #1 Cochran Subaru has been very proactive at reminding me that my Automobile and Emissions Inspections were coming up. This saved me from an end-of-the-month scramble to get things done at an inconvenient time. Way to go Lexi and #1 Cochran Subaru!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're happy to help get you the service you need in a timely manner. We hope to work with you again!
Mandy explained the whole process, the process was quick
Mandy explained the whole process, the process was quick and efficient. The waiting room was clean with wifi and good coffee. Some snacks could be nice.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us! We appreciate the feedback, and are glad to hear you enjoyed your time with us. We hope to see you again!
Quick and helpful every step of the way!
Quick and helpful every step of the way! Managed to find the exact car I was looking for within a few days and made the entire process super easy start to finish. Would definitely get another car from Cochran Subaru Monroeville. Our sales person Andy was incredible as well!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with our team! It's our pleasure to help you find the perfect vehicle. We hope you're enjoying your new ride, and look forward to working with you again in the future!
Front desk customer service agent who assisted me was
Front desk customer service agent who assisted me was amazing ! She was soo kind and nice smiles and had a wonderful personality
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We will be sure to pass along your praise to our team. Thanks for choosing to work with us- we hope to see you again!