Reviews
I had a great experience at #1 Cochran and I now know why
I had a great experience at #1 Cochran and I now know why they are number 1! My Subaru Legacy had the check engine light on and I lost heat and my eyesight light came on and no RAB. I made an appointment to bring it n and they said they could shuttle me back to my house til it was complete and even said they would pick me back up but I was able to get a ride to pick it up once it was done. I also had a recall which they took care of and the best thing was IT WAS ALL STILL COVERED UNDER MY WARRANTY!!! I got the car back and everything is working perfectly! This is now my new Subaru service department. They will be the first place I call for service now! Customer service was great! Good communication and they made me feel at ease about my car! So thank you Cochran Subaru!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the glowing review! We're happy to help get you back on the road and running smoothly. Please keep us updated and let us know if you need anything else. We look forward to seeing you again!
Service was quick and friendly.
Service was quick and friendly. Waiting room was clean, and free coffee was great. Work was completed in about an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're happy to help get you back on the road with the service you need. We hope to see you again!
I will definitely see you again. Always good service with you!
The service department treated me very well, they were
The service department treated me very well, they were fast and efficient in working on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road! Please let us know if there's anything else we can do to assist. We hope to see you again!
They are exactly what I want in a dealership.
They are exactly what I want in a dealership. Service that solves my problems, quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great review! We're happy to help. We appreciate you making us your service home, and look forward to working with you again!
Great salesperson.
Great salesperson. Love the car just a bit misleading on interest rates. I’m not sure anyone gets the posted rates.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback with us! Transparent service is always our goal, and we have shared your comments with our team. We appreciate you choosing to work with us, and wish you many happy miles ahead in your new car!
The staff was nice and very helpful.
The staff was nice and very helpful. Brian the salesman I dealt with was knowledgeable and answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your great experience with our team! It's our pleasure to help. We hope you're enjoying your new car!
Tried to charge me$20.
Tried to charge me$20.00 over est. I got an est for $65.00 for inspection and got an invoice for $85.00
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We apologize if there was any miscommunication, and would like to look further into this $20 charge for you. Please email us with best contact information and details about your visit at feedback@cochran.com so that we can better assist.
Excellent, professional service provided by caring staff.
Excellent, professional service provided by caring staff. x x x x x x x x x
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!
Very transparent with pricing and time involved.
Very transparent with pricing and time involved. I always get a heads up when I leave about which service is next due and how much it might cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! It's our pleasure to provide comprehensive and transparent service. We appreciate you making us your service home, and look forward to serving you again!
I really loved Charlie’s service and how he took care of
I really loved Charlie’s service and how he took care of Jared and I !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review! We're happy to help. Please let us know if you need anything else- we hope to see you again!