Reviews
Excellent customer service but the wait time is to long
Excellent customer service but the wait time is to long for a simple oiling change
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!
Kind and helpful patient and understanding He helped me
Kind and helpful patient and understanding He helped me find just what I needed was very supportive and compassionate and Courteous
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5 It was great It was great and fast and Nate was great
5 It was great It was great and fast and Nate was great service guy to use
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
Jonathan Magnus is always my to go man to check me in and
Jonathan Magnus is always my to go man to check me in and get the job done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Customer service is phenomenal.
Customer service is phenomenal. Problem solvers. No other dealership I will go to get my car service !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
UPON MY ARRIVAL JONATHAN TOLD ME THAT IT WOULD BE AT
UPON MY ARRIVAL JONATHAN TOLD ME THAT IT WOULD BE AT LEAST A 2 HOUR WAIT TIME! I TOLD HIM THAT WAS OKAY AND HE EXPLAINED THAT THERE WERE REFRESHMENTS IN THE WAITING AREA. HE ALSO ASKED DID I NEED A SHUTTLE OR RIDE TO TAKE ME SOMEWHERE WHILE MY CAR WAS BEING SERVICED. I HAD MY DEBIT CARD OUT READY TO PAY FOR SERVICE AND HE EXPLAINED TO ME THE PLAN THAT CAME WITH MY PURCHASE AND THE FIRST 8 OIL CHANGES ARE FREE.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Valerie, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Bought this car with bad transmission, bad catalytic
Bought this car with bad transmission, bad catalytic converters, bad radiator, bad coil. Now a growling noice Whalen engine starts after radiator replaced. So disappointing
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
It was a pleasant experience.
It was a pleasant experience. The staff was very knowledgeable. The salesman was very thorough. The salesman made sure that I got what I wanted. I was very happy with the whole experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are pleased to hear of your experience with us here at Nissan of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Clean efficiency Knowledgeable Professional Upfront
Clean efficiency Knowledgeable Professional Upfront pricing Accommodations Friendly greeting Rapid Response Notifications Communication Recommendations Multiple stations
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your kind words about your experience here at Nissan of Athens. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!
Test drive was good, but wait to see finance officer was
Test drive was good, but wait to see finance officer was too long. No Done
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!