Reviews
I always come to Nissan if Athens for my vehicle needs.
I always come to Nissan if Athens for my vehicle needs. From purchasing to oil changes, the staff is always helpful, informative and available to answer any questions. I would like to say Johnathan in Service, Donnie in sales and Sean in finance have been great! I would highly recommend stopping by.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We hope to see you soon!
The Nissan Folks were very supportive and responsive.
The Nissan Folks were very supportive and responsive. I enjoyed the visit and got my car back with everything sorted. Kudos!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Athens we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you, and have a fantastic day!
Didn't get the service that I was supposed to get.
Didn't get the service that I was supposed to get. the full inspection for the problem wasn't fully done, but still had to pay
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very polite service writer.
Very polite service writer. No trying to up charge which was pleasant. I'll be going back for my oil changes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
After 3 hours of waiting at the dealer, I decided to go
After 3 hours of waiting at the dealer, I decided to go check on the status to find the papper work and key located at a vacant desk and my car parked to the side completely finished. How much longer would I have waited on someone to text me my car was ready if I had not gone to check? I never got a ready text at all. I repeated asked the time stamp my car was finished and each person asked said they couldn’t see. I actually had an appt for service and find a 3 hour wait for routine service with an appt is not satisfactory. Neither is not getting notified when it was ready when I told them while dropping it off I would be in the waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and amazing people I’m glad I chose Nissan I
Very helpful and amazing people I’m glad I chose Nissan I love my new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're thrilled to hear about your wonderful experience with us. Here at Nissan of Athens we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!
Your service tech Serge did a great job!
Your service tech Serge did a great job!!he got us in and out and we appreciate that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
No appointments available for general service.
No appointments available for general service. The mechanic didn't complete the work I requested. They replaced my conventional oil with synthetic oil without asking or explaining. They didn't rotate the tires like I requested. They didn't check the tires' pressure; All four tires are a different psi. I understand the reason they didn't rotate the tires, but to not check the pressure seems, well, lazy. Aside from the service department, I can't comment. The employees were polite. The waiting area was fairly clean, and the drinks and snacks are free. So - there's that. If it's an option, go to the Buford location...snacks are not free, but they take appointments and complete the work requested.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Very professional and I had a real nice relationship with
Very professional and I had a real nice relationship with the salesman and the company all we have been a nice company in Athens
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Hunter was polite and thorough.
Hunter was polite and thorough. He explained the services performed on my vehicle and their findings
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.