Dennis Sneed Ford

(1,755 reviews)
Visit Dennis Sneed Ford
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:00pm
Tuesday 8:30am–6:00pm 8:00am–5:00pm
Wednesday 8:30am–6:00pm 8:00am–5:00pm
Thursday 8:30am–6:00pm 8:00am–5:00pm
Friday 8:30am–6:00pm 8:00am–5:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (816) 754-2172 (816) 754-2172
Used (866) 774-0046 (866) 774-0046
Service (816) 927-6335 (816) 927-6335

Reviews

(1,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dennis Sneed Ford from DealerRater.

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Friendly and no high pressure! Enjoyed working with...

Friendly and no high pressure! Enjoyed working with everyone involved in the buying process of my new Mustang!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They only care about the sale. Sold me a car with one...

They only care about the sale. Sold me a car with one key. They did order a key for me and it is used and severely damaged. when I reached out they said to ship it back to the vendor that sent it and then they would order another. I sent a follow up email letting them know I am unhappy with the response. Now I am being ignored. A total lack of customer service. Avoid buying anything from this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience and Baron made it easy! ...

We had a great experience and Baron made it easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Theses guys are amazing i didnt think I would be getting...

Theses guys are amazing i didnt think I would be getting the truck but they tried and they Succeed. Really great people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They lie. Promise stuff, don't deliver.Won't return,...

They lie. Promise stuff, don't deliver. Won't return, won't recommend. 2018 Black Continental, filthy dirty. I asked them too wash it so I could see the quality of the paint, overall car scored a 97. It was a big deal, they did it, what they did was rinsed it, turned car to mud and ran a shammey across the hood and scratched the xxxx out of it. Come to find out after detailing car for two days, they reason they left it dirty, car is scratched.paint in bad condition. Not sure how the car scored a 97 more like an 82. Was told by sales man that he would personally take care of the car and get it cleaned up waxed...did not happen. He did how ever take a razor blade to one mark and scratched it off, now there is not paint there. Now I have a 3 year old luxury car that looks like xxxx. Thank you so much, I waited a year to buy a car like this. Finance guy went on vacation during the process, did not set an away message on phone or email. Or have someone cover his position. Didn't get factory code on door,was told to call them and they would walk me thru a process involving both keys, when car went to Lincoln dealership for repairs i had to pay to Get this info, they hooked up a scan tool to get it, pretty sure they have same tool but didn't care to follow thru.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Denis Sneed Ford was amazing to work with! Rebbecca gave...

Denis Sneed Ford was amazing to work with! Rebbecca gave me her personal cell number to work with her as anything was needed. Carrey was quick to answer any questions and was so helpful throughout the entire process. The shipping presented a few bumps in the road but thankfully Denis Sneed did everything in their power to make the situation better. They were great with their communication and were patient with me and all my questions/concerns. Thank you to everyone that helped me in the process! I 100% recommended this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I’ve had a great experience with Dennis Sneed Ford. Low...

I’ve had a great experience with Dennis Sneed Ford. Low pressure sales and the buying process was smooth and fast. I’ve never had a start to finish buying experience this fast. Great staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good experience. Zach was very personable and...

Very good experience. Zach was very personable and Knowledgeable. He will go far in this business should he decide to make a career out of it. The whole process was 5 star.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fair deal, we were pleased. Fair deal. We were...

Fair deal, we were pleased. Fair deal. We were pleased Fair deal. We were pleased Fair deal. We were pleased Fair deal we were pleased

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unbelievable experience and I couldn’t be happier with my...

Unbelievable experience and I couldn’t be happier with my brand new bronco sport! Thank you to Carey for everything he was able to accomplish for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.