Audi Fort Worth

(873 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (817) 730-4553 (817) 730-4553
Used (817) 730-4449 (817) 730-4449
Service (817) 730-4556 (817) 730-4556

Reviews

(873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Fort Worth from DealerRater.

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New Audi S8

They made a could not refuse deal on a 2015 S8. The salesperson and the owner went above and beyond normal terms to make this happen for me. I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Fantastic sales experience at Audi of Fort Worth

I was thoroughly satisfied with my sales experience at Audi of FW. I had already done research on their website among many other dealership websites,I was immediately able to chat with Zoran. His extensive knowledge of the Audi brand was impressive that he immediately captured my attention and got me excited about the Audi brand. I had been a loyal BMW customer for 10 years, but the Audi brand and the entire team at Audi FW convinced me that i was making the best choice to move to an Audi A5. I have had my car for 3 weeks and it has been the best car buying decision I have ever made. Zoran and his team have been amazing since day one and continue to always be nice, helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Very pleased with over all experance

I had originally gone in to preform a servicing on my older Audi. I was starting to look around for a newer vehicle, and asked to see their lot. I enjoyed their selection greatly and soon found the car I wanted. They worked with me on the price, helping me get a good deal on the vehicle. Shortly there after I returned for a regular servicing. They serviced my vehicle promptly and fixed my visor clip which I had broken on accident! I would recommend this location any time. Tony was my salesmen. He has personally reached out to me and gone out of his way to make sure I was still enjoying my new Audi. Wonderful team, clean location, and a great atmosphere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Awesome sales experience at Audi FW !

Great sales experience at Audi FW, their team is second to none, this is the third car I buy with Johnny B, he is an expert and passionate for his brand and provides great service, the rest of the team is also great, Kyle in service, Brooke in Finance, the whole sales team including Zoran, all very friendly, they make you feel at home. Thanks guys, keep it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Awesome experience buying an Audi from this dealership!!

We drove to Ft. Worth from Lubbock, TX and even before we came to buy an Audi Q7 I had an instant good feeling when talking to DJ on the phone! She was honest with us, didn't sugar coat anything(which is what we like), and was super easy to deal with. Buying the car was an absolute pleasant experience!! After we got screwed over by the dishonesty at Reagor Dykes in Lubbock, we were not looking forward to dealing with anymore dealerships. But DJ made everything go smoothly!! We got a good price for the car, they gave us a good trade-in offer and she accommodated us in any way that she could!! We will never do business with any other dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Service nightmare-owner VERY RUDE

Took my car in (2014 Q5 TDI )for 15k service and it has been a TOTAL NIGHTMARE. Car has been back 3 times in 2 weeks for an oil leak, which they have yet to fix!!! Spoke with the owner, he called only after he knew I had called Audi Corporate. He was unbelievably rude and accused my of lying about the oil spills in my garage. He claimed they couldn't leak because of drip pan or something to that effect. Well I can assure you the car did leak- my garage is full of oil stains. He stated that IF I would send pictures he would see if AUDI not his dealership MIGHT pay for clean up-mind you this was at my request certainly not his idea!!!!I I have never ever been talked to so rudely by anyone at a dealership much less the owner and the GM is basically non existent (yes owners son) who would not return my calls until I had called Audi. DO NOT BUY A CAR HERE AND DO NOT HAVE YOUR CAR SERVICED HERE!!!! Should have listened to all the people that had bad things to say about this dealership-go to DALLAS AUDI not any dealership owned by the Baillargeons- they own the one in Hurst also!!! My ONLY good experience there was my service writer who was extremely kind and understanding Tie Johnson!!! Unfortunately all of this was put of her control.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

What they do not tell you at the time of purchase

Buyer beware. Suggestion before buing - Google "Audi carbon build-up". Once you do you will find literally hundreds of posts complaining of this condition. Unfortunately, I am currently going thru the ordeal now. ~2K the first time around for manual carbon removal in which they remove your I take and scrape the build-up from you manifold and valves. Had that done about 3 weeks ago and my car has been back twice and remains i. The shop as I thpe (going on 6 days). The reason - "random multi-cylinder misfires" which illuminates the chk eng lite thus one is forced back to the dealer. I suspect my bill will run me another $1500 this time and I see no guarantee that the problem will be corrected. My stats: 2011 S5 4,2L purchased new from Ft. Worth Audi. I am "lucky" in that I got around 75000 miles on mine before the problem surfaced. Why? Because I drive mostly all highway and most at a high rate of speed. If you city drive a lot, you are doomed to face this much sooner than i (see posts). I purchased a ~$6500 extended warranty (top one offered") but none of this is covered as they say this is "routine maintenance". Huh, a known and documented design problem and that is what I get. Also regarding my car, I have followed every scheduled maintenance and only the dealer has touched my vehicle so there is no neglect here. My suggestion, if you an to buy new and are shopping around, beware of any DFI reference to the engine - (Direct Fuel Injection). And if you plan on keeping the car for a while, don't buy any of the Audi's as they all have this same issue - VW too for that matter. Good luck.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

Thieves! Stole property during maintenance

Absolutely horrible service! Employees are thieves! Took my 2010 s5 in for service and my valentine 1 radar was stolen! I had it hard wired to the visor, and someone clipped the wire and never saw it again! They also stole a pair of North Face gloves I had in the glove box! That's over $600 of property stolen just from a routine maintenance! Talked to my service representative and told me he would look into it, however later he said that nobody could have taken it. Obviously if my wire is clipped and I had it in my car when I took it in, who is to blame!? Will never do any business with them again! That car was almost $70k and this is what you do, and I don't even get a compensation for my stolen items?! Pathetic. Do yourself a favor and go to Dfw Audi off 183. So much of a difference from Ft Worth Audi!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.

A positive experience

This was the easiest car buying experience I've had.... Most of the interaction was via email, specifically Zoran @ Ft. Worth Audi. Zoran is a great salesman, very attentive and overall wonderful to work with - highly recommend anyone looking for an Audi in the Ft. Worth or near areas (we drove down from OKC area) to contact Zoran. You will get a great deal and the attention deserved. Everyone we encountered at the dealership was very friendly and easy to work with. Thanks to the whole team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

3rd Audi from them! I won't go any where else!

I just purchased my 3rd Audi from Zoran. My first purchase with them was a long process, I couldn't make a decision and ended up ordering exactly what I wanted. They took their time with me and were always patient. My second was a move from an S5 to a more family friendly sedan, today I went full. Mommy and moved to a Q7. My Audi's have held amazing value and it's been an easy painless process.Z oran and the guys here are always friendly but not pushy. I never feel pressured but always well taken care of. Today I was in and out with a new car in just a couple hours, and that was only so long because I had a few test drives. I reccomend Ft. worth to friends all the time, it's well worth the drive from Dallas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.