Reviews
Went in for routine oil change plus other maintenance.
Went in for routine oil change plus other maintenance. Easy scheduling. Michael met me at car and took care of it all. Explained the charges and had me on my way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jay, we are very happy we could provide you with a positive experience! We hope to see you soon!
This was my first time at Audi Fort Worth and I
This was my first time at Audi Fort Worth and I absolutely loved it! So efficient and James brightened my day!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mae, we're happy you found James to be so supportive during your experience here at Audi Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!
James was my service advisor , he was superb!
James was my service advisor , he was superb! Very satisfied with him and the excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about James. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Lied about performing an oil change and multi point
Lied about performing an oil change and multi point inspection. I've used this dealership in the past. Never received this experience. Waited for HOURS after making an appointment.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for your experience. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Veronica Zamora Service Manager veronicazamora@audifortworth.com
The dealerships waiting lounge is great.
The dealerships waiting lounge is great. The service advisor is very polite and knowledgeable. Overall experience was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I would like to send a shout out to Ivan and Antonio.
I would like to send a shout out to Ivan and Antonio. These guys really worked to ensure I was totally satisfied with my purchase. As you know everything worked out on my favor! Thanks for your great costumer service skills. Shout out to finance David Carpenter. Awesome atmosphere!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out to us if there's anything more we can do!
My salesman, Robert Patterson, was absolutely fantastic!
My salesman, Robert Patterson, was absolutely fantastic! He put me at ease from the start and made the entire experience a joy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found Robert to be so supportive during your experience here at Audi Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!
They are very friendly, helpful, and professional.
They are very friendly, helpful, and professional. They serviced our car and let us know as soon as it was done. The service drop of and dealership are also easy to get to.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
It was a very clean and comfortable dealership.
It was a very clean and comfortable dealership. The staff was kind and got my oil changed and car cleaned outside and vacuumed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jace was awesome and the process was smooth and quick!
Jace was awesome and the process was smooth and quick! Would definitely recommend them to anyone looking for an Audi!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with Jace! We are always more than happy to assist you if anything else comes up. Take care!