Reviews
Matt and the team were great to work with.
Matt and the team were great to work with. I would happily work with them in the future and send referrals their way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation, Matt! We're glad our team provided your with top-notch service and helped you find the perfect new vehicle. Please let us know if we can help you with anything else!
All of the staff at McLarty Daniel Buick were helpful and
All of the staff at McLarty Daniel Buick were helpful and attentive. Everything that was discussed prior to.our arrival, was met with exactly as was promised. When we decide to purchase future vehicles, we will definitely check them out first, even with the 4 our drive from our home to their dealershio.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this kind review, thriftygrandmama! We appreciate you making the drive to visit us — it was our please to provide you with excellent service. We're so glad our team delivered a top-notch experience. We look forward to seeing you next time!
Jose was very knowledgeable about the car we purchased.
Jose was very knowledgeable about the car we purchased. Very easy to work with. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the recommendation, mahuff7! We're happy to hear Jose took great care of you during your recent visit. Congratulations on your new vehicle and thank you for choosing McLarty Daniel!
Satisfied customer
They were very good at getting me in for an oil change on short notice and didn?t take long to get me back on the road
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your valued feedback and awesome 5-star Rating/Review. We greatly appreciate you taking time to let us hear from you. Can we ask a favor….The greatest complement you can give to your advisor is if you would duplicate your “completely satisfied” comments on the GM Survey likely to arrive to your email inbox in a few (7-10) days, we would GREATLY appreciate it… holds a lot of weight for your advisor, Brad Lovett.... as well as our entire service team in demonstrating to GM that we are focused and successfully achieving our customer satisfaction goals. It also helps shape our dealership for an even better customer experience at each and every visit. Please let us know when we can be of service again in the future. We appreciate you and look forward to the opportunity to serve your vehicle needs again in the future. Your McLarty Daniel Buick GMC Service Team
despite being assured that the warranty I had purchased
despite being assured that the warranty I had purchased would cover the required parts, I found out it only covers a percentage as the car is an Audi. This is contrary to my initial understanding and it feels as though I was misled into completing the purchase and also procuring the warranty.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, Daniel. Thank you for taking the time to provide this feedback. We understand how this situation would be frustrating and we apologize for any inconvenience you may have experienced. Our Customer Relations Manager will be reaching out as soon as possible to discuss resolving this issue. We appreciate your patience.
I enjoyed my experience from the moment I walked in the
I enjoyed my experience from the moment I walked in the doors, I would recommend them to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We truly appreciate the kind words as well as your business. We're already looking forward to seeing you in for your first service appointment, but in the meantime, please do not hesitate to reach out if there's anything we can do for you! Happy driving!
Sam was an excellent help with my new GMC Terrain.
Sam was an excellent help with my new GMC Terrain. He was very familiar with all the equipment on it, making sure I was comfortable with it before leaving their location. (My husband greatly appreciated the respect and patience I was shown as he was unable to be there with me) a very easy buying experience. I would recommend him to anyone who is in the market for a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation, Courtney! We're happy to hear that Sam made the experience so exceptional. Congratulations on your new Terrain — fantastic choice!
Easy to work with and no pressure buying experience.
Easy to work with and no pressure buying experience. Our sales rep Josh Sterling was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five stars, Jim! We're so glad Josh and the rest of our team made the process a breeze. It's always our pleasure to help you find the perfect new vehicle. Come see us anytime!
Stay away!
Please be advised: Do not buy a used vehicle from McLarty Daniel, and do not trust salesman Henry H.! I bought a used vehicle from them with 133k miles. I was told before purchasing the vehicle that it had been throughly inspected. Now three months, 3k miles later I have been told by two independent mechanics that a full engine replacement is needed. Both shops have confirmed that the issues would have been known by any credible shop at time of purchase. This info was not disclosed to me. It turns out McLarty Daniel’s definition of “inspected” is just giving it a glance by one of their guys. It was never formally inspected after all despite this being told to me. If you’re thinking about purchasing a vehicle here, do yourself a favor and stay far away!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking time to let us hear from you. It is always a Top Priority of McLarty Daniel to ensure a completely satisfied experience. We do apologize that your experience was less than satisfactory. One of our oversight managers will be reaching out to you in an effort to work towards a better end result. Until that time, if you wish to speak to our Customer Relations manager, please contact Karen Norman at 479-845-9128.
They were very friendly and kept in touch with us.
They were very friendly and kept in touch with us. We appreciated feeling like we were the most important, thank you Rex and Kam.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, jshafer! Thank you for this five-star review. We're happy to hear our team made the process a breeze with their attentive, responsive service. It was our pleasure to help you find the perfect vehicle!