Reviews
I was blown away by the video of the car inspection
I was blown away by the video of the car inspection texted to me even before the car was ready for me to take so I could see that the inspection happened. Great tech and great service manager! I go to this dealer even though it is not the closest to my house because it has always been better at everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a car is not my favorite thing to do.
Buying a car is not my favorite thing to do. Fort's made it fairly pleasant. I intend on keeping the car for an extended period of time and I feel Fort's can be a good partner in my ownership journey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was considering purchasing a car in another city.
I was considering purchasing a car in another city. Dustin was very helpful in getting the information I needed to decide if I was comfortable enough with the car to drive 3 hours to see it. The car was even better than I expected so I bought it. I really appreciate Dustin’s assistance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I always get "GREAT "service at Fort's Toyota North
I always get "GREAT "service at Fort's Toyota North Pekin, IL I will be doing business with them for a long time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Communication was excellent.
Communication was excellent. Information was given to help make decisions but without pressure. All maintenance was done in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve always gotten great service here at Fort’s.
I’ve always gotten great service here at Fort’s. Dylan is friendly and welcoming from the moment I pull in till the moment my car is done. He always takes the time to explain any questions I may have and provides me with all the options available. I look forward to scheduling any future service needs we may have with Dylan bc I know how smoothly they will go. Thank you Dylan for the great service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always have had great service here.
Always have had great service here. They get me in and out in no time. Dylan is a great advisor! He is always very helpful and makes it an overall great experience every time I come into the dealer for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We ordered our vehicle and We got everything we were
We ordered our vehicle and We got everything we were promised in the timeline we were given. Everyone was very nice and our salesperson Michelle was great. Our new RAV 4 is exactly what we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have always brought my vehicles into Fort's Toyota for
I have always brought my vehicles into Fort's Toyota for service. I have purchased my last 5 vehicles from Fort's Toyota. If I wasn't happy...I would not keep coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast , writer was perfect!
Fast , writer was perfect! -15 words or more ab c d e f g h i
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair