Reviews
Overall I had a great buying experience. Michelle was fun...
Overall I had a great buying experience. Michelle was fun and a no xx kind of person when it came to the sale of the vehicle I purchased. I did not have the same experience at other dealers which is one of the reasons I needed up purchasing from Toyota in Pekin. I highly recommend them if your looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My wife and I have been shopping for a new vehicle for...
My wife and I have been shopping for a new vehicle for awhile. But with the times being what they are it’s hard to find anything on a lot. We were sitting at home discussing what we wanted to do. We decided to go to Forts Toyota having never owned a Toyota we were both sure it would be a waste of time. We were greeted on the lot my Eric Smith. We ended up test driving a Toyota Highlander. Eric was a lot of help and very knowledgeable. My wife and I were very impressed after the test ride. To make a long story short our trip to Fort’s Toyota turned out to be a great decision. We drove home that nigh in our new Highlander and couldn’t be happier. Our salesman Eric Smith along with the finance man who I wish I could remember his name made for an easy transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had such an amazing experience at Forts Toyota of...
I had such an amazing experience at Forts Toyota of Pekin! Kevin and Ray were both helpful and informative! Highly recommend buying at this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Forts Toyota of Pekin was amazing! The entire team of sales representatives and service department are all helpful and go out their way to make your experience wonderful!
Over all is good! Needs more snacks for people whom has...
Over all is good! Needs more snacks for people whom has to wait for hours
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I have always found Forts Toyota to be responsive to my...
I have always found Forts Toyota to be responsive to my needs, get me into service when needed, and explain any and all repairs as well as what may be needed in the future. I have purchased 5 vehicles from Forts and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Their friendly, professional and do good work, vehicle...
Their friendly, professional and do good work, vehicle always clean after their work is done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience. Would recommend dealing with Nate And...
Great experience. Would recommend dealing with Nate And Jim to anyone looking to get a new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courteous and professional staff. Always treated like...
Courteous and professional staff. Always treated like family. I would recommend this dealership to anyone looking for great service .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They do what it takes to take care of you. Great people...
They do what it takes to take care of you. Great people to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dustin was a great sales person. The used car manager was...
Dustin was a great sales person. The used car manager was very good to talk to. And finance made it painless to get a loan. I'm 65 and this was the easiest truck buying experience I have ever seen. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car