Reviews
Buying experience at Forts was very easy.
Buying experience at Forts was very easy. Dustin made The buying process very easy and quick would recommend with no problem
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dustin is an awesome honest salesman!
Dustin is an awesome honest salesman!! He let me know upfront about the brakes needing work. The price was fair! The car runs really good an overall great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was good, speedy.
Service was good, speedy. They got me in did what they needed to service on my 2021 Rav4. First experience as first new vehicle. Only thing that keeps it from being great, it wasn't washed. The wash probably wasn't in the deal. Smile, it is on me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The dealership was very friendly and efficient.
The dealership was very friendly and efficient. They made sure the work was done correctly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I purchased a 2020 RAV 4 HYBRID at Green Toyota in
I purchased a 2020 RAV 4 HYBRID at Green Toyota in Springfield. Wanted to buy from Fort, but very hard to get used anywhere. Green Toyota and Toyota corp. could not or would not address the issues I had with software and general maintenance. Love the car and will take it to Fort for all my needs. They solved ALL issues and concerns. GREAT PEOPLE AND GREAT SERVICE. I purchased the car from Green and could not get them to even return a call about warranty and service needs. FORT addressed everything after one call and one service visit. They drove my wife and I to lunch and picked us up after. So impressed I sent over pizza from across RT29 after leaving.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team did awesome job with the purchase of our 2018
The team did awesome job with the purchase of our 2018 rav4 !!! We love it!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our buying experience was a good one overall.
Our buying experience was a good one overall. The sales rep was very helpful throughout the ordering and delivery cycle. My only issue was that the dealer would not provide a trade value when we put in out deposit on the new car. They wanted to wait till delivery to discuss trade value. This lead us to sell our old car ourselves so we knew what we had for a deposit. This added additional hassle to the overal event.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It was great.
It was great. Everyone was friendly and the work was done quickly and efficiently. The cost was very good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chad and the gang always provide excellent service with
Chad and the gang always provide excellent service with honesting and reasonable prices. Customer since 2012.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had them try to locate a sound that my car was making.
I had them try to locate a sound that my car was making. They checked and could not find it. Even though they had the car the entire day, no charge. I was grateful. Then I was able to record the sound and they listened to it. Unfortunately, the power steering pump needed replaced as the fluid appeared to be burnt. I left my car on a Tuesday and was not able to pick it up until Friday. However, when they had a loaner car available, they provided it to me. They were in constant contact with the progress. I just hope the problem is fixed because they were unsure if the sound came from the pump. So far so good.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair