Fort's Toyota of Pekin

(1,061 reviews)
Visit Fort's Toyota of Pekin
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (309) 387-1021 (309) 387-1021
Used (309) 733-4153 (309) 733-4153
Service (309) 733-4324 (309) 733-4324

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fort's Toyota of Pekin from DealerRater.

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Always courteous and professional and they keep you well

Always courteous and professional and they keep you well informed on what is going on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Took to long to do a short job seen 5 employees just

Took to long to do a short job seen 5 employees just standing around not good

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone is always super nice.

Everyone is always super nice. Even when I miss my appointment, they always find me a good time to come in and get me taken care of. I never feel pressured or like I’m being scammed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From start to finish Kevin was communicative, helpful and

From start to finish Kevin was communicative, helpful and kind. I was overwhelmed and he put me at ease quickly. He made himself available on our schedule which was incredibly helpful. Ray made financing a breeze and explained all the details of our transaction thoroughly and answered all the questions I had for him. This is our first Toyota and we are loving it and the service we received working with Fort's in Pekin. Thank you Kevin and Ray for your sense of humor and smiles! You are appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The staff at Fort's Toyota were friendly, efficient and

The staff at Fort's Toyota were friendly, efficient and accommodating. Buying a car is not always a good experience, but it was pretty painless this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice people.

Very nice people. Very helpful I would recommend them to anyone looking to buy anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

everyone was very friendly, Ray was great he was very

everyone was very friendly, Ray was great he was very helpful and very though. thanks again for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Minimal wait.

Minimal wait. Service completed as requested. Good explanation of future needs based on routine inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Quick and friendly service.

Quick and friendly service. Always appreciate the great customer service at Fort’s Toyota of Pekin!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service with no problems.

Good service with no problems. It all went well and did not take too much time.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.