Reviews
Always courteous and professional and they keep you well
Always courteous and professional and they keep you well informed on what is going on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took to long to do a short job seen 5 employees just
Took to long to do a short job seen 5 employees just standing around not good
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone is always super nice.
Everyone is always super nice. Even when I miss my appointment, they always find me a good time to come in and get me taken care of. I never feel pressured or like I’m being scammed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From start to finish Kevin was communicative, helpful and
From start to finish Kevin was communicative, helpful and kind. I was overwhelmed and he put me at ease quickly. He made himself available on our schedule which was incredibly helpful. Ray made financing a breeze and explained all the details of our transaction thoroughly and answered all the questions I had for him. This is our first Toyota and we are loving it and the service we received working with Fort's in Pekin. Thank you Kevin and Ray for your sense of humor and smiles! You are appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The staff at Fort's Toyota were friendly, efficient and
The staff at Fort's Toyota were friendly, efficient and accommodating. Buying a car is not always a good experience, but it was pretty painless this time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice people.
Very nice people. Very helpful I would recommend them to anyone looking to buy anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
everyone was very friendly, Ray was great he was very
everyone was very friendly, Ray was great he was very helpful and very though. thanks again for your help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Minimal wait.
Minimal wait. Service completed as requested. Good explanation of future needs based on routine inspection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and friendly service.
Quick and friendly service. Always appreciate the great customer service at Fort’s Toyota of Pekin!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service with no problems.
Good service with no problems. It all went well and did not take too much time.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car