Fort's Toyota of Pekin

We have had all of our service done at Fort’s Toyota in North Pekin. We are very satisfied with this dealership.

Always get great service at Forts, I don't take my car anywhere else highly recommend Forts for fast service and friendly atmosphere

Eric was very knowledgeable about the car. He was very helpful and followed up later to check on questions I might have. I did feel I was pushed into financing it without letting me consider what extras were involved and which financial institution to partner with.

Miguel is always able to provide service in a timeframe which meets my hectic schedule.

Great service from door to door. I appreciate Pat's willingness to help us out by driving the car to Pekin.

Bought new 4Runner last Thanksgiving and it's had intermittant blower motor issues for the last ten months. Asked to have it changed last oil service but was denied as it was functioning that day. Went to Quincy Toyota dealer and they diagnosed it as being inoperable, but reinstalled unserviceable motor due to not having part in stock. (After 2 hour wait). Returned to Pekin Forts Toyota for next oil service and scheduled blower to be replaced. Called ahead to parts department to confirm replacement motor in stock. Upon arrival for service, I was informed blower may not be replaced due to no "qualified" mechanic on duty. Service department required 2 hours and 20 minutes for oil change, tire rotation and finally blower replacement. I've replaced 4 blower motors on my 2008 Tundra and it's a 10 minute job. They have never completed a simple oil change in less than 2 hours. Totally unacceptable. Once Toyota Care warranty is expired, I will not return for anything but warranty items.

This is my second vehicle at Fort's Toyoto. My experience is always positive. I've never had a bad experience.

Always great service at Fort's. I've bought all of my vehicles there for more than 20 years and don't anticipate that changing.

They were great and very knowledgeable. Answered my questions and helped me to know more about my service needs.Great work guys

All of our business interactions at Fort’s Toyota have been positive. They keep our car running well.