Reviews
great customer service
Always easy to go in for service, and they are able to fix things in a timely manner. Friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Yash, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Excellent service.
Excellent service. Tyson reviewed what was going to be done and afterwards had a video for me showing what was completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ruth, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Received great care from Jayme Larson - a truly great
Received great care from Jayme Larson - a truly great service rep! She has worked for the company for many years, and her experience shines through. Super pleasant and caring. The work (annual servicing) was completed quickly. A first class experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rachel Bracety and Timothy Gray provided me with
Rachel Bracety and Timothy Gray provided me with excellent customer service. They did what was best for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nail in tire.
Nail in tire. Loaner car, speedy service. Service writer went above and beyond expectations. Thank you Jessica.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bob, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great Customer Service
The whole process is smooth, they explain the process and needs of your car clearly before doing the work, Tyson is great, really nice guy that goes above and beyond to make you comfortable while you wait for your car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind words and this wonderful review! We always strive to provide personable and excellent customer service. Thank you again for the review!
i3 service
I purchased new tires and had a break job done on my i3. The technicians were thorough and even sent me a cool under the chassis video. They explained what to look for in the future, without hard selling repairs immediately. They checked the high voltage batteries? I wish there were more transparency with the results? and it feels good knowing the car is in fine shape.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
BMW of Tucson Review
great buying experience with BMW of Tucson. My salesperson, Anthony, was great - very knowledgeable and professional and made the process very easy and all of the other BMW of Tucson people helped make the buying experience a good one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to Anthony here at BMW of Tucson! If you ever need help, just give us a call. Happy motoring!
Great service
The service team at BMW of Tucson was great. From making the appointment to return if my vehicle went very smoothly. The work was completed within the estimate I was given. I felt I was treated like a valued customer. Special thanks to my service advisor, Katelyn!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Fred, it means so much to us that you chose our dealership! We are happy to pass along your comments to Katelyn here at BMW of Tucson! Drive safe, and we'll see you on the road.
Routine maintenance of EV
Short service of i3 after 23 months of ownership. Car ran well beforehand, and well afterwards.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!