Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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Mike Cain's knowledge and demeanor made this purchase a...

Mike Cain's knowledge and demeanor made this purchase a very pleasant experience. I would recommend Capital CJD and especially Mike to anyone I know that is in the market for a new or used vehicle. I want to thank Mike for everything he did to make this buying experience what it was. This is our third vehicle that we purchased at Capital CJD, and it will not be our last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

We have had our Durango serviced many times here. When we...

We have had our Durango serviced many times here. When we started looking around (a year ago) we decided on the new Durango. We went in and met David Wynne, who was very helpful in the process. He took his time with us and understood we were not making a quick design. When the new Durango came out (six months later) we decided it was not what we wanted. We decided on a Jeep Grand Cherokee and started the process. I buy many fleet vehicles and this was no different. We set the price and purchased the vehicle. You need to see David when you are looking for a vehicle. He worked with us, called and gave us updates on delivery and followed up several times after the purchase. I will be purchasing a new truck in the next year and will definitely be buying from David. P.S. This is a dealership. They have to make money. I am a business owner and understand the reality of overhead. I always ask, how much would you charge? The average person has no idea what it takes to run a business and have qualified trained staff. If you don’t want to pay, find a friend and let them fix it until you are tired of fixing it and then take it to the professionals and have it done right. I ‘M JUST SAYING…………………

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I went in not expecting to buy another vehicle but left...

I went in not expecting to buy another vehicle but left with a 2008 Chrysler Town and Country. The staff worked diligently to not only put me in a vehicle but they did so under my terms. I was also able to trade in 2 vehicles, on the one vehicle that I purchased. Awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Very friendly staff. Very professional at all levels,...

Very friendly staff. Very professional at all levels, sales and finance officer. I felt like was well taken care of and felt very comfortable with the deal I got. The salesman was very professional and very experienced and knowledgeable. I recommend this dealership without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

These guys were fantastic. I ordered a Jeep Grand...

These guys were fantastic. I ordered a Jeep Grand Cherokee with just a verbal agreement on price. Jeep took over 3 months to build the car, but once it got to the dealership, they prepped it quickly for me to pickup that night. I was very concerned I'd get bait-and-switched after waiting 3 months. I must look like an easy target, because in every other car dealing of my life, the bottom line price always has included something previously unmentioned. I was pleasantly surprised to experience nothing of the sort. Even when the new Chrysler pricing sheet differed by a minor amount, the dealership was quick to honor the original price we agreed upon. They politely offered the warranties and various accessories, but were not in the least bit pushy when I declined. I was very happy and will buy from here again (if I buy a Chrysler)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was the best car buying experience I have ever had! ...

This was the best car buying experience I have ever had! The dealership was exceptional in all phases of the process providing excellent customer servic from sales to finance to service. Everyone was very friendly and professional, making this a comfortable and enjoyable experience. A special thanks to Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The sales people, sales manager & financial manager that...

The sales people, sales manager & financial manager that I dealt with were very personable, knowledgeable & professional. I ordered a 2011 Grand Cherokee Overland from the factory & the sales personnel followed up with me several times concerning the order status. I would highly recommend Capital Chrysler-Jeep-Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Before i write to much i would like to say i had a very...

Before i write to much i would like to say i had a very good experience with capital Chrysler Dodge in Garner NC, I have always been a sports car person, and the new challenger sparked my interest, I'm 48 and still remember the days of "The vanishing point" any body who watched that movie new about Kowalski and how the movie made the challenger famous,.... compared to the mustang and the Camaro the challenger has them beat in looks by a mile, this car gets compliments where ever i go,..My first Challenger (V-6) had an issue with the thermostat and i went back to Capital and they were willing to take the car back and do what ever it takes to make me happy ,.. i bought the same car,.. same color only this time in a Hemi V-8 this car is awesome, with plenty of power,.. If you really want have a desire for power buy the car in a standard, my wife would not touch the car in a standard, but enjoys the car in a automatic,..regardless of what people say the gas mileage for all three of these sports cars are similar,. I happen to buy during a time Dodge was offering a rebate,.. So the price was right and the car is awesome..Vincent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Anthony was very personable and listened to our desires...

Anthony was very personable and listened to our desires from the outset. He ascertained that we had done some homework ourselves, so he didn't need to "sell" the vehicle's virtues, etc. He let us check things out at our pace, and when we needed to leave for an appt, was happy to set up a return visit the following day. We were never pushed to compromise on color, features, etc. in order to get into a car on the lot. When we found a vehicle on the lot that had everything we wanted, plus a little more, we were still able to work out a fabulous deal. While this particular dealership isn't on our way to anything, we will not hesitate to return there for our service needs, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Very easy to talk to, no pressure. Excellent internet...

Very easy to talk to, no pressure. Excellent internet information with pricing. Overall experience very positive. Salesman and Manger very knowledgable. Final deal clsed quickly with very satisfactory final purchase price. Highly reccommmend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.