Capital Chrysler Jeep Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)
Visit Capital Chrysler Jeep Dodge
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:30pm
Tuesday 9:00am–8:00pm 7:30am–6:30pm
Wednesday 9:00am–8:00pm 7:30am–6:30pm
Thursday 9:00am–8:00pm 7:30am–6:30pm
Friday 9:00am–8:00pm 7:30am–6:30pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 896-6830 (888) 896-6830
Used (866) 798-8623 (866) 798-8623
Service (888) 470-9139 (888) 470-9139

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capital Chrysler Jeep Dodge from DealerRater.

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The service was beyond amazing! Darrin always makes sure...

The service was beyond amazing! Darrin always makes sure you are completely taken care of. Always will go back! Steve was great and so was the finance team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This was one of the best car buying experiences that I...

This was one of the best car buying experiences that I have had. I was able to complete almost all of the purchasing experience online with Reeves. Once I got to the dealership the only thing I had to do was complete the signing of the paperwork and I was on my way. I was able to negotiate the rebates, trade-in and out-the-door price all online. When I am in need of another Mopar product, I will be contacting Capital CJD.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick & friendly service at Capital Jeep. Car was...

Quick & friendly service at Capital Jeep. Car was serviced, received good feedback & recommendations. Planning to have additional items performed next trip. It was a pleasure to visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service on Jeep for oil change and tire rotation....

Good service on Jeep for oil change and tire rotation. Service staff was excellent in addressing needs and extra work requested. Service area was clean and staff took care of all my issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dependable service. We have a fleet of vehicles and...

Great dependable service. We have a fleet of vehicles and we are always pleased of the service we receive. Great people and fair prices. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Horrible experience. Won’t ever go back. Bought my 6th...

Horrible experience. Won’t ever go back. Bought my 6th vehicle from them and it was a lemon. Leaked, mold grew inside and they couldn’t get the parts to fix it. Tried to fix it and installed a broken part and scratched up my truck in the process. Service referred me to Sales to replace the vehicle. Sales referred me back to Service. Contacted RAM Care/ FCA and they refused to help because they said the dealership was still working with me. Dealership couldn’t get correct part for 2 months. Awful product and awful service behind the product. And, to top it all off, I was called a liar by a staff member for a mistake between them and RAM Care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awful Service, will never go back

Horrible experience. Won’t ever go back. Bought my 6th vehicle from them and it was a lemon. Leaked, mold grew inside and they couldn’t get the parts to fix it. Tried to fix it and installed a broken part and scratched up my truck in the process. Service referred me to Sales to replace the vehicle. Sales referred me back to Service. Contacted RAM Care/ FCA and they refused to help because they said the dealership was still working with me. Dealership couldn’t get correct part for 2 months. Awful product and awful service behind the product. And, to top it all off, I was called a liar by a staff member for a mistake between them and RAM Care.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service. Provided me with mask when I forgot...

Excellent service. Provided me with mask when I forgot mine. Clearly explained the multi point system and how it pertained to me. This was my first visit to this dealership and I was pleased with the helpfulness and warmth of the service advisor. Actually all of the employees at this locale were very welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went today 02/13/21 for oil service and everything was...

Went today 02/13/21 for oil service and everything was good took about 40 mins great customer service for Stephanie she got me in and out..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Reliable friendly service! Reliable friendly service!...

Reliable friendly service! Reliable friendly service! Reliable friendly service! Reliable and friendly service! Reliable and friendly service! Reliable and friendly service! Reliable and friendly service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.