Reviews
Hands down the best / easiest car buying experience I
Hands down the best / easiest car buying experience I have ever had. Drove from out of state to look at a car I saw on the internet. From 1st chat to 1st phone call customer service was fantastic. The vehicle I went to look at was not a match for me. My Lincoln Specialist sales person, Derek, pulled up another vehicle for me to look at which was a perfect match. Couldn't be happier! They will be my 1st stop for future vehicle purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have had my expedition serviced at Apple VAlley since
I have had my expedition serviced at Apple VAlley since its purchase in 2018. The personnel from sales, receptionists, service and parts have been exceptional. This was my third purchase from them and will look to them for future vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All the staff were professional and friendly.
All the staff were professional and friendly. Purchasing my new Bronco was quite stress free. My salesperson, Bob Patterson gets 5 Stars!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have gone to this dealer for many years.
I have gone to this dealer for many years. My wife and I have purchased vehicles, leased vehicles, and done our servicing here. The people are wonderful and committed to their jobs. I like the no-haggle pricing. And when they say they match prices of other competitors - they do.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They repaired my MKX as promised and on time.
They repaired my MKX as promised and on time. The entire staff were very pleasant and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Because of Tommy, I decided to purchase my new truck.
Because of Tommy, I decided to purchase my new truck. Tommy did an excellent job providing customer service when I made my purchase. Very friendly, patient and understanding to my needs, and after buying several cars at AVF, Tommy was by far the best sales rep that I have experienced. Thank you, Tommy, I will recommend others to see you Job well done Best regards, Mark Calvird
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good experience with trading in my vehicle and
Very good experience with trading in my vehicle and driving away in our new truck
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
On Monday after Christmas, I contacted AV Ford regarding
On Monday after Christmas, I contacted AV Ford regarding a dead battery in my car parked in my garage. I was referred to Lindsey Koughan who arranged for Wah and another service tech to be at my home Tues morning to install a new battery. Lindsey was extremely friendly, efficient and helpful. She had the appt set up, my charges and pic of my service technician emailed to me within minutes. The service techs were on time and finished within 20 min. They were informative and very friendly. As always, my experience with AV Ford was excellent! Thank you all!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2016 Ford Escape
Ross and his team were awesome! He kept me informed about my car and was knowledgeable, kind and made me feel like I mattered.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joan, we're happy you found our staff to be so supportive during your experience here at Apple Ford Lincoln Apple Valley. Thank you, and have a fantastic day!
Great
Five Stars. Lindsey and Wha were the best. They are why Apple Valley is 5 stars.
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Barb, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!