Reviews
The manager SUCKS!
Tried to trade in my car, Got a good offer on it. CHECK. Tried to get the 2020 Kia Sportage EX since it has the options I want. CHECK Introduced to a guy named Patrick: CHECK (cool dude) Instead, got introduced to other salesperson (it is okay. He was cool too even though I forgot his name) The numbers overall? (BAD BAD BAD.) Wanted me to pay way over my payment limit. (A BIG NO.) The manager? (He needs to get his head out of his xxx.) (BAD BAD BAD BAD BAD) Thank goodness I walked out. Will never go back to that dealership again. Got the better offer in Burlington for the 2020 Kia Sportage EX for the payments WAY less than what was offered from this dealer. DO NOT GO TO THIS DEALER. GO ELSEWHERE.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Inspection service
My husband had medical issues and the renewal registration date was almost forgotten. Tony was simply great in getting the inspections expedited so I could get the renewal decals. This was my first trip to the Kia service center since my husband always handles "car stuff'". I was impressed with the service and the service area in general.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for letting us know how we did! We really appreciate you as a customer. Have an amazing day!
Awesome experience
Absolutely painless. I would recommend Battleground Kia to anyone looking to buy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Nico is awesome
Nico was very personable and made the car buying experience a little more fun than tedious and frustrating. He's very charismatic and funny.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words about Nico! We appreciate you taking the time to leave positive comments!
Battleground Kia
The salesman Ryan was wonderful. He was patient and very willing to take his time to make me truly happy on my purchase. Dustin the used car sales manager was great too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words about Ryan! We will pass them on!
Great Service
Kelvin was my salesman. He was knowledgeable and easy to talk with. He listened to my concerns and helped make my buying process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad to hear that you had such a positive experience with our team!
Great Service !
All went well. All involved represented KIA very well in professionalism , service and customer satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to know you had a positive experience! Thank you for the kind review. Take care!
Service
Great service, Michelle is very helpful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to know that you found our staff helpful and efficient!
Great service
Great service, they just need to get a stronger wifi that works
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback!
Kia Sedona
Everything was awesome. Chance was the best to work with! He made me very comfortable and I felt he honestly had my family's best interest at heart.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review! We sincerely care about our customers and want you to have the best deal and experience when you come to our dealership!