Reviews
Service visit
Service was completely very swiftly. Great explanation on service options & what future service will be required. Very happy with the experience and look forward to the next visit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Warranty work
We had a problem with our 2014 Escape, the engine wasn’t running right. And it wouldn’t accelerate at all. We had it towed to Hiller Ford and they were fantastic! They had a loaner car for us to use while they diagnosed the problem. David Bainer kept us informed of everything they were doing. It turned out to be a cracked engine block, luckily we had a warranty. All the repairs were done in a timely fashion and we had our car back in two weeks. Thanks Hiller Ford and please thank Mr. Bainer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hiller Ford
Great Service! Professional and friendly greeting from Colin. Oil change completed in a timely fashion. Comfortable waiting area accommodations. Hiller Ford is an outstanding dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service was excellent and quick.
Service was excellent and quick. Manager Rachel was polite and knowledgeable. Waiting area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service and sales personnel pleasant and courteous also
Service and sales personnel pleasant and courteous also helpful. Service folks Unable to diagnose an issue because the problem was sporadic. But did not charge for time spent trying to diagnose issue. Sales personnel pleasant, informational and not pushy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service.
Quick fast work. Took my car in for service and it was done fast and efficiently. Would definitely come back and recommend the service area.
- Customer service 4.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast friendly service, free coffee, price a bit steep but
Fast friendly service, free coffee, price a bit steep but in line with other dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a good experience!
5 Stars! Quick, polite, efficient as always. Service team is always on their A game. In and out on a Friday morning with zero concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The customer service experience was a breeze!!!!!!
The service was outstanding. Dave was great and I was able to get out of there within the timeframe he suggested (2 hours) if not, less. They have fresh coffee and water bottles in waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hassle & Stress Free buying experience
Showed up to look at the vehicle I was interested in and it was already pulled up and ready. Decided to buy process was quick without relentless pressure to buy warranties, etc. Fourth vehicle I have bought from Hiller Ford without a problem or hassle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase