Matthews Motors Clayton

(1,666 reviews)
Visit Matthews Motors Clayton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 14 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(877) 210-8684 (877) 210-8684

Reviews

(1,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Motors Clayton from DealerRater.

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Everyone was such a great help and made sure to explain...

Everyone was such a great help and made sure to explain everything step by step especially for my first purchase. Thank you to all of you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service! Will go above and beyond for...

Great customer service! Will go above and beyond for their customers to make sure they’re approved. Would definitely recommend to family and friends! Thank You Matthew Motors, you guys rock!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The process was smooth. Mike was very informative and...

The process was smooth. Mike was very informative and knowledgeable. I would definitely recommend Matthews Motors for anyone who is looking to buy sell or trad in their vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brandon & the Matthews Motors staff helped me out...

Brandon & the Matthews Motors staff helped me out tremendously! Any set back I had they helped me through it! I definitely highly recommend to everyone! This location offers the best customer service. I had the best experience with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience at Matthews motors was somewhat mixed. My...

My experience at Matthews motors was somewhat mixed. My salesman was good and did his job well but I'm somewhat placed in a stressful situation when purchasing my new truck. Particularly considering the fact that I shouldn't had been in this situation since because the truck that I traded was purchased from Matthews motors 2 years ago and it was severely damaged with a bent frame plus other issues that wasnt inspected before I purchased it, so therefore I wouldnt had been in the stressful situation that I'm in if it wasn't for Matthews selling me a damaged vehicle to begin with . A very unessary stressful situation that was uncalled for. And by the the finance manager that handled my purchase was being very rude and impatient with me during this process, and that again was very uncalled for. But yes the Silverado drives good for now and hopefully no damage will come along with this truck unlike the last one did.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Matthew Motors is definitely a good recommendation for...

Matthew Motors is definitely a good recommendation for every vehicle purchase. This is my fourth buy here at this location. Everyone here is super friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

ALL staff is very welcoming. They took and will take...

ALL staff is very welcoming. They took and will take time, to LISTEN. Plus.....they truly live up to their motto. The Walking Man's Friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wrestling news1972

Be extremely careful because once a crook all ways a crook. Purchased a 2016 Colorado about 2 years ago and the vehicle had been heavenly damaged in a accident including a bent frame. Claimed they inspected it for damage but they did no such thing . very shady and dishonest in my opinion. There's several vehicles with covered up damage placed on that lot for sale so play it smart and think twice before making a purchase from this dealership. Beware.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi William we can not pull your profile based on this review. We definitely check our vehicles and do not sell a vehicle with frame, salvage or flood damage. If you are willing we would like to take a look at you vehicle. Please feel free to stop in or contact Murph 919-550-2333

I bought a superduty In Clayton and I am pleased with my...

I bought a superduty In Clayton and I am pleased with my experience. The finance department was handled well by Carlos. However, the person of the hour has to be Ali. He represented the climate of Matthews Motors well and his energy was never matched. Ali will listen to you and work for you, he is a good guy. The overall customer service was top notch and expeditious. I will refer anyone to Ali/Matthews Motors. And I will definitely shop there again for my wife’s next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Needed a car and dealt with them before with positive...

Needed a car and dealt with them before with positive things coming out of it. Felt good this time. Helpful staff all around. Nice car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.