Matthews Motors Clayton

(1,666 reviews)
Visit Matthews Motors Clayton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 14 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(877) 210-8684 (877) 210-8684

Reviews

(1,666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Motors Clayton from DealerRater.

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Jordan Collins is an outstanding salesman. Showed me...

Jordan Collins is an outstanding salesman. Showed me multiple cars until we found the correct one. I liked the videos you sent of cars before I came in person. Thanks Ken in Finance was great too. Explained everything very clearly. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service, very professional my concerns...

Great customer service, very professional my concerns were met expeditiously. Super excited about fourth car purchase. Definitely a great place to do business!! Looking forward to future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience with the Matthews Motor Clayton...

I had a great experience with the Matthews Motor Clayton team! I highly recommend their services, and can’t stop telling all of my friends and family about the experience I had! I love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have bought 5 cars from Matthews Motors. We always...

We have bought 5 cars from Matthews Motors. We always return because the staff are friendly. And they try and work with you to get the best payment to fit your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I received excellent service from the receptionist to the...

I received excellent service from the receptionist to the owner. They offered me the opportunity to take the car home to show my wife and thoroughly look it over. Needless to say I purchased the car that evening and couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They worked with me the whole way through the process I...

They worked with me the whole way through the process I had never purchased a car fully on my own before and they explained Everything so that I could understand it. They also got me every discount they could to help me stay in my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and was a good experience. All that I...

Very friendly and was a good experience. All that I spoke with seemed to be very knowledgeable and and willing to assist me in any possible way. Would purchase here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly and clean environment! They prepared everything...

Friendly and clean environment! They prepared everything we needed in person and through the phone if needed. They met our request and offered us a great vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership has POOR customer service. I made appt...

This dealership has POOR customer service. I made appt with Salesperson (Turner) to see a vehicle. I confirmed the appt at 9:28AM. The appt was scheduled for 1:30PM and I let him know that I was only coming in to see that vehicle because I was working and coming during my only break that day. I drove all the way there to only be told that the vehicle was sold the night before and left the lot a couple hours before I arrived. I think Turner should have contacted me to reschedule at a later time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience from start to finish. Everything was...

Great experience from start to finish. Everything was honest and up front. We purchased a very nice used car at a fair price. Everyone was extremely pleasant and genuine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.