Avondale Toyota

(2,508 reviews)
Visit Avondale Toyota
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 9:00am–7:00pm Closed
2022 state dealer award
View 13 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 980-1920 (866) 980-1920
Used (888) 532-6899 (888) 532-6899
Service (866) 741-7928 (866) 741-7928

Reviews

(2,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avondale Toyota from DealerRater.

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Luis helped me get a Corolla Hybrid quickly and

Luis helped me get a Corolla Hybrid quickly and painlessly. From my first contact with this dealership, I knew I was in good hands and that’s not something you can say about car dealerships these days. I honestly don’t know why anyone in the Phoenix area would buy a Toyota from any other dealership. Luis was very professional and kind enough to stay late so that I could finalize the deal… all from the comfort of my home. Luis and this dealership have a customer for life! Thanks again Luis and Avondale Toyota! You’re the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the outstanding review! We are happy to hear that Luis provide you with such an amazing service. Congratulations on your purchase and thank you for choosing us here at Avondale Toyota.

Excellent experience with Valentino.

Excellent experience with Valentino. He ended up getting us into the exact car we wanted. The whole process was transparent and seamless.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you leaving us such a fantastic review. We are glad Valentino was able to provide you such a transparent and seamless process.

From the moment we walked in to Avondale Toyota we were

From the moment we walked in to Avondale Toyota we were greeted and treated like family. I looked at several Tacomas and left with the one I wanted without feeling pressured to buy it. Our salesman Mike Pelayo was awesome to deal with and will have our business at our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us such a fantastic review! We are glad that Mike Pelayo was able to provide you with such an amazing and stress free experience.

I was searching online for a used car and they had

I was searching online for a used car and they had exactly what I wanted on their lot. I came in with my pre-financing done and the value of my trade ready. Michael Pelayo & Walker Hardy were very helpful and courteous. We never felt pressured and they even managed to get us a better deal than what I had come in with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for those kind words. We are glad that Michael and Walker were able to assist you in purchasing a vehicle with an even better deal that what you were expecting.

While waiting for an oil change to be done I enjoyed a

While waiting for an oil change to be done I enjoyed a nice cup of coffee in their fabulous show room. By the time my oil change was done, I had purchased a 2024 Grand Highlander!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us such a fantastic review. We appreciate your kind words.

Valentino listened to my needs and had them ready before

Valentino listened to my needs and had them ready before I even got there. Made the process of buying a car very easy and quick. Definitely would recommend and come back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for those kind words Frida. We appreciate the fantastic rating and we are glad to hear that Valentino was able to provide you with a very easy and great experience.

Honestly a great a fluid experience from top to bottom,

Honestly a great a fluid experience from top to bottom, the willingness to help out the customer as much as they can with good prices & no xx. Much love to Valentino for making it even better and doing both sales and finance in front of you. Incredibly reliable and hospitable. 🙏🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Chris, Thank you for taking the time to leave us such a fantastic review! We appreciate your kind words. We are thrilled to hear that Valentino provided reliable and hospitable service. Thank you again for your stellar review!

Outstanding dealership!

Outstanding dealership! Valentino Roybal is the best, hardest working car salesman I’ve ever met!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Navy7808, We must have done something right in order to have received such an amazing rating from you! We appreciate you taking the time to leave us a review!

Avondale Toyota was great!

Avondale Toyota was great! I would highly recommend this place. Honest deals, great prices, and great service - going above and beyond. Terry, and Valentino were great! And, I love my Toyota Tacoma! Thank you, Avondale Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Bruce, Thank you for taking the time to leave us such a stellar review! We appreciate your kind words. We are happy to hear Terry and Valentino provided great service! We hope you are enjoying your new Toyota Tacoma!

Yo no recomiendo comprar carro .

Yo no recomiendo comprar carro . A mi me quitaron mi carro del estacionamiento de mi trabajo porque la persona que firmó por mi como aval se le ocurrió cambiarlo por otro , sin mi autorización Juan Herrera el de ventas muy mal por tu trabajo me hicieron un robo!!! No recomendado 😡

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hola Mari, Gracias por comunicarte con nosotros y dejarnos comentarios sobre tu experiencia. Estamos interesados ​​en saber más sobre esta experiencia. No cogeríamos un vehículo sin autorización. Si pudiera comunicarse conmigo directamente al (623) 936-7793 para que podamos recopilar más detalles. -Jonathan García (Gerente de Relaciones con el Cliente)