Pacific Auto Center - Fontana

(430 reviews)
Visit Pacific Auto Center - Fontana
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 9:00am–9:00pm
(888) 356-4029 (888) 356-4029

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was told the online price is their best price before

I was told the online price is their best price before any fees and our pre installed accessories. They have a GPS thru spartan, Ecth Serial number thru US Warranty, and PPF by 3M on all door edges and handle wedges. Adds about $4085 to the advertised price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Hamza it’s the best on customer services thanks I’m

Hamza it’s the best on customer services thanks I’m recommend the deals for you next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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working with the dominique was a good experience he was

working with the dominique was a good experience he was patient and listen to my needs with my ram

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If I could give zero stars I would.

If I could give zero stars I would. This place has an F score from the Better Business Bureau for a reason. We found a truck we were interested in and they had us there for 3+ hours through negotiation and paperwork, 6+ hours total from when we walked in. There was major push on a "backup finance contract" in case our funding fell through. They clearly hope that something goes wrong to lock you into their loan which probably gives them a kick back. My issue isn't so much with the practice itself but that they pushed it at us 3x even tho we told them we were sticking with our pre-qualified bank, navy fed. Then after negotiating and mutually agreeing to and signing an agreement for a determined price, they tried to tell us they forgot the registration cost and we now had to pay 1.5k more. We told them it's their mistake and we already signed for a determined cost so THEY needed to fix it. The truck also had a front wind shield tint that's illegal in our state so we agreed they would remove that when we came back to pick up the truck. Low and behold we spent 1.5 hours dealing with them to try to pick it up .... And the tint wasn't done. Both our checks had processed and they had the money and made us wait 1.5 hours while they "confirmed the money came through" Even tho the banks had already confirmed the checks were processed by them. Nothing but sketchy practices. We are glad to be rid of dealing with them once and for all and if I could go back in time we'd have cancelled our contract and not done business there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was a straight forward and seamless process with the

It was a straight forward and seamless process with the salesman Dom at Pacific Auto Center very satisfied with our van

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Got my first truck here!

Got my first truck here! Campos was great and very patient with us. Even drove an hour to the bank with us so we didn’t have to sit in traffic on the way back. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dominic was very patient, extremely helpful, 10 out of 10

Dominic was very patient, extremely helpful, 10 out of 10 experience. Over all amazing experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dominique was a great to work with he helped me buy the

Dominique was a great to work with he helped me buy the Isuzu box truck and delivered exceptional service I will look forward to buy from him again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hamza was a amazing help I will definitely recommend my

Hamza was a amazing help I will definitely recommend my friend and family if they ever need to come and buy a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We Had some Miss understanding but after all everything

We Had some Miss understanding but after all everything came out smooth if your looking for a good sales men come looking for Danny G. And Zamuel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.